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Pharmacy Technician - Prior Authorization

Key Facts

Remote From: 
Category:  Pharmacist
Full time
Junior (1-2 years)
English

Roles & Responsibilities

  • At least 1 year experience as a pharmacy technician
  • National pharmacy technician certification highly preferred
  • Advanced computer skills including word processing and spreadsheet utilization
  • Excellent customer service skills (written and verbal)

Requirements:

  • Takes in-coming calls from members, providers, etc.
  • Maintains complete, timely and accurate documentation of all approvals and denials
  • Transfers all clinical questions and judgment calls to the pharmacist

Job description

Our Client, a Retail Pharmacy company, is looking for multiple Pharmacy Technicians with prior authorization experience to work remotely.
 
Responsibilities:
  • Takes in-coming calls from members, providers, etc, providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
 
Requirements:
  • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
  • National pharmacy technician certification highly preferred; eligible for state registration, certification or licensure per state regulations.
  • Advanced computer skills including word processing and spreadsheet utilization.
  • Excellent customer service skills (written and verbal) a must.
  • Experience: Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
  • Verifiable High School diploma or GED is required
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
 

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