Remote Accommodations Specialist

Pride Health is hiring a Remote Accommodations Specialist to support our client's Medical Facility. This is a 6-month assignment (Possibility of extension or conversion) and a great way to start working with a top-tier healthcare organization!

Job Details:

Job Name: Remote Accommodations Specialist 
Job Type: Local Contract
Duration: 6-month Contract (Possibility of extension or conversion)
Pay rate: $14/hr. On W2 (Pay Rate is based on experience)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM.

Position Overview:

The Accommodations Specialist is responsible for managing and processing Single Case Agreements (SCAs) for behavioral health services, primarily supporting the Exchange line of business. This role ensures timely access to care for members by coordinating with providers, internal teams, and stakeholders while maintaining financial and service standards.

Responsibilities:

• Respond to all provider phone calls and emails pertaining to single case agreements.
• Update internal staff regarding potential single case agreement delays/and or barriers.
• Timely and accurate communication in executing single case agreements.
• Update appropriate systems regarding outcome of single case agreements.
• Consistently perform provider searches to review providers network status.
• Meet turnaround time objectives mandated by customer and state requirements.
• Partner with network contracting staff regarding providers interested in contracting.
• Accurate data entry of all single case agreement information in systems.
• Complete company required training

Qualifications:

• Strong data entry and administrative skills
• Excellent customer service and communication abilities
• Basic negotiation and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and organizational skills
• Proficiency with computer systems and internal databases

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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