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Manager, Behavioral Health Transfer Center (Remote)

Role overview

Qualifications

  • Graduate of an accredited School of Nursing Bachelor's Degree required
  • Three to five years of related clinical experience in Behavioral Health/Emergency Department overseeing BH services/Free standing psychiatric hospital
  • Three years' experience leading telephonic clinical programs at scale, effectively managing to service levels
  • Current Compact (Multistate) licensure as a Registered Nurse

Responsibilities

  • Lead the team towards enhanced operational performance and timeliness of service
  • Provide coaching and mentoring to staff
  • Make timely decisions regarding service adjustments and changes
  • Build relationships and earn the confidence of employees and facilities regarding patient transfer activities

Key facts

Other skills

  • Coaching
  • Mentorship
  • Decision Making
  • Relationship Building

About the company

Veracity Software Inc logo

Veracity Software Inc

Computer Software / SaaS

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Manager, Behavioral Health Transfer Center (Remote) - Remote, US

Must-Haves

Graduate of an accredited School of Nursing Bachelor's Degree required.

Three to five years of related clinical experience in Behavioral Health/ Emergency Department overseeing BH services/Free standing psychiatric hospital

Three years' experience leading telephonic clinical programs at scale, effectively managing to service levels.

Current Compact (Multistate) licensure as a Registered Nurse

The Manager of the Behavioral Health (BH) Transfer Center leads the team towards enhanced operational performance, timeliness of service and always ensures sound clinical judgement of the staff.

The Manager is responsible for the team's execution daily, providing coaching and mentoring to staff as well as timely decision-making regarding service adjustments and changes that need to be made.

The Manager is a relationship builder that earns the confidence of their employees, referring and accepting facilities, physicians, and personnel, around all patients transfer related activities.

They are the Subject Matter Expert for all things related to the BH Transfer Center

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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