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Business Consultant / Project Manager – Change Management (Pharma Operations)

Veracity Software Inc

Role overview

Qualifications

  • 7+ years of experience in business consulting, change management, or project management within pharmaceutical or healthcare operations.
  • Demonstrated expertise in operating model redesign, process optimization, and large-scale transformation.
  • Strong coordination and stakeholder engagement skills across cross-functional teams.
  • Analytical mindset with a focus on metric-driven transformation and continuous improvement.

Responsibilities

  • Lead the review and evaluation of innovative business models.
  • Redefine the future operating model, incorporating emerging technologies, refined service catalogs, and strategically aligned support teams.
  • Design and oversee multiple service lines to ensure organizational alignment and streamlined operations.
  • Develop and implement communication strategies and change management materials to guide teams through transition.

About the company

Veracity Software Inc logo

Veracity Software Inc

Computer Software / SaaS

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

Business Consultant / Project Manager – Change Management (Pharma Operations)
Location: Remote, United States
Duration: 12–18 Months
Employment Type: Contract
Domain: Pharmaceutical / Meeting & Planning / Organizational Change
Project Overview:
Join a critical transformation initiative within the pharmaceutical industry focused on overhauling the operating model that supports meeting and planning operations. This project centers on optimizing service delivery through new technologies, improved process design, and updated organizational structures—ensuring scalable and efficient support across the enterprise.
Key Responsibilities:
  • Operating Model Development & Leadership:
    • Lead the review and evaluation of innovative business models.
    • Redefine the future operating model, incorporating emerging technologies, refined service catalogs, and strategically aligned support teams.
  • Service Line & Workstream Oversight:
    • Design and oversee multiple service lines to ensure organizational alignment and streamlined operations.
    • Coordinate across a broad set of stakeholders, including business units, digital teams, compliance, legal, audit, and finance.
  • Change Management & Communication:
    • Develop and implement communication strategies and change management materials to guide teams through transition.
    • Ensure engagement and readiness across affected departments.
  • Policy, Metrics & Performance Monitoring:
    • Establish KPIs and performance metrics to monitor stakeholder satisfaction, adoption, and operational improvements.
    • Facilitate the review and update of existing policies and SOPs as necessitated by operational changes.
  • Project Budget & Efficiency Tracking:
    • Manage the transition budget and track measurable outcomes, including cost savings and process efficiencies.
Required Skills & Qualifications:
  • 7+ years of experience in business consulting, change management, or project management within pharmaceutical or healthcare operations.
  • Demonstrated expertise in operating model redesign, process optimization, and large-scale transformation.
  • Strong coordination and stakeholder engagement skills across cross-functional teams.
  • Analytical mindset with a focus on metric-driven transformation and continuous improvement.
Preferred:
  • PMP, Prosci, or other project/change management certifications.
  • Experience in pharma meeting planning, vendor oversight, or service delivery operations.
  • Familiarity with digital collaboration tools, process modeling, and pharma compliance requirements.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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