Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork

Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork

Toronto / Virtual

2 days per week

Duration: 2 years + 1 year optional extension

We're seeking expressions of interest from practicing Specialist Physician leaders in Ontario with extensive experience in the digital health and health system change management for the position of Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork.

In this role, the Provincial Clinical Lead, CI will work across multiple clinical pathways (e.g., Orthopaedics, Diagnostic Imaging, Cataracts, etc.) to ensure consistent governance, coordinated operations, and clinical best practices. The Clinical Lead will provide strategic oversight and support alignment with provincial principles as per recommendations from the Provincial CI Expert Panel. The Provincial Clinical Lead will work with other clinicians, administrators and other health system leaders to support the establishment and support of CI hubs in every Region, and help develop and refine standardized operational and technical guidance for lead CI hub organizations. This role is critical to ensuring provincial consistency while respecting regional variation and promoting high-quality, equitable patient care.

Patients Before Paperwork (Pb4P) is a five-year joint initiative of the Ministry of Health (MOH) and Ontario Health (OH) aimed at modernizing Ontario's health care system through the strategic implementation of digital health tools. Pb4P addresses long-standing inefficiencies in care delivery by replacing paper- and fax-based workflows with secure, integrated digital solutions – that will start with focussing on coordinating and optimizing the referral experience – and is where this role is aligned. The initiative is grounded in the quintuple aim: improving patient experience, enhancing population health, advancing health equity, improving provider experience, and delivering better value.

The key responsibilities of this role are:

· Serve as the Provincial Clinical Lead and Champion for CI implementation in Ontario helping to articulate and promote the value proposition for providers, patients and the Ontario health system.

· Provide clinical leadership and guidance across all CI leads and regional hub organizations in Ontario.

· Serve as Lead/Co-Chair of key committees to implement CI workflows aligned with program principles, facilitating collaboration with internal and external stakeholders, knowledge exchange, and decision-making across multiple clinical pathways.

· Guide and support regional CI leads to ensure effective implementation of CI workflows, while ensuring appropriate governance and alignment with lead and sub-hub organizations.

· Act as a skilled negotiator to build consensus with diverse health sector partners, on provincial and regional standards for central intake, including referral and intake protocols, based on clinical evidence and operational feasibility.

· Provide a strong, reflective clinical perspective to ensure that CI workflows remain grounded in the realities of front-line practice and provider experience.

· Support the development of technical guidance, evaluation metrics, and implementation tools to enhance quality, equity, and performance.

· Promote a culture of continuous quality improvement, person-centered care, and clinical innovation.

· Provide strategic clinical guidance to ensure clinical priorities are aligned with product rollouts. This will include working with a variety of OH teams including the digital, clinical support, change management, communications, and user experience teams, using a respectful and collaborative approach to inform the design of workflows and support effective implementation.

· Advise on the accessibility and appropriateness of digital tools for different communities and help identify where efforts should be targeted to ensure equitable reach and adoption, including establishing clinical targets and priorities.

QUALIFICATIONS

• A practicing Specialist in good standing with the College of Physicians and Surgeons of Ontario (CPSO), with a minimum of 5 years clinical experience. A Radiologist or Orthopedic Surgeon preferred, but not required.
• Proven leadership in clinical governance, system design, protocols for leading health system transformation at the regional or provincial level.
• Strong professional aptitude for systems thinking, ability to analyze information and to make sound decisions, comfortable reviewing and interpreting data. A true health systems thinker.
• Excellent interpersonal and negotiation skills with a demonstrated ability to build consensus, and manage complex multi-stakeholder relationships. Strong professional presence and ability to present to large and small audiences in a concise, articulate and dynamic fashion.
• A clear commitment to evidence-based medicine, health equity, and person-centred care. Enthusiasm for and commitment to quality improvement in health care at the system level.
• Strong understanding of knowledge transfer and exchange (KTE) strategies for implementation with specialists and primary care providers.
• Practical experience in implementation/development of CI system at institutional, subregional, regional level in diagnostic imaging, orthopaedics, low back pain or cataracts.
• Strong understanding of Ontario's health care environment, particularly with a systems focus on the issues facing coordinating and optimizing referrals, and experience in working with key health system partners such as the Ontario Medical Association, Ministry of Health, etc.
• Expert knowledge and currency with medical literature and evidence-based guidelines, as it pertains to central intake/ central waitlist management and referrals.
• Good knowledge and understanding of health information systems and electronic medical records with experience in the use of health informatics and health system performance measurement and management to promote change

Recruiter Submission Template:

Full Name:

Degree Major with University and Completion year:?

Total experience as Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork?

practicing Specialist in good standing with the College of Physicians and Surgeons of Ontario (CPSO), with a minimum of 5 years clinical experience?

Total experience leadership in clinical governance, system design, protocols for leading health system transformation at the regional or provincial level?

experience in implementation/development of CI system at institutional, subregional, regional level in diagnostic imaging, orthopaedics, low back pain or cataracts?

Contact Number:

E mail Id:

LinkedIn Id:

Full Address (Street, City, States, Zip Code)

Notice period: (in weeks):

Current work authorization status (US Citizen, Green Card, etc.)

Expected Hourly Rates?

Are you ready to relocate on your own expenses and work at Toronto, Ontario - Onsite / Virtual?