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Voice AI Quality Analyst

Role overview

Qualifications

  • Bachelor's degree in any discipline (Language / Arts / Science preferred)
  • Strong listening and analytical skills
  • Basic understanding of AI or voice applications (training provided)

Responsibilities

  • Test voice recognition and recitation outputs for accuracy and clarity
  • Analyze AI responses for pronunciation, tone, and fluency
  • Log defects and inconsistencies in voice outputs
  • Work closely with AI/engineering teams to improve models

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Active Listening
  • Detail Oriented
  • Computer Literacy
  • Reading Comprehension

About the company

OVA.Work logo

OVA.Work

Computer Software / SaaS

OVA is the most advanced Automated, Intelligent, intuitive On-boarding platform for Staffing Firms of all sizes. Since 2018, OVA has been raising the bar in the Human Capital Management Software Industry. Headquartered in Alpharetta, Georgia, We allow high-volume employers to create a seamless on-boarding experience with just a few clicks. Our E-boarding and candidate engagement tool will simplify employers Work life, eliminate Manual Processes, paper work, dropouts and delays and helps you keep track of employee progress, allowing new hires to get the most out of the on-boarding experience. Hire 80% faster and reduce your time and cost by 50% and improve the overall experience. We are proud to be the first company to put Powerful, easy to use on-boarding platform into the hands of startups, growing companies and enterprises alike. # New Hire On-board Smart with Technology: • Automated Intro Emails • Easy-Fill web Forms • Paperless, E-Signature-Enabled Processes • Personalized Portals • Track Employee Progress • Easy-to-use Notifications • Schedule Deadlines • Intuitive Dashboard • Centralized Employee Data • Submit Employee Verification Requirements • Payroll Integrations • Fully integrated System Reach us today to learn how ova.work can help you to enhance your New Hire On-boarding process to the next level.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Job Role 1: Voice AI Quality Analyst

Job Summary

EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice platform. The role focuses on analyzing voice inputs, validating AI responses, and enhancing user experience.

Key Responsibilities

  • Test voice recognition and recitation outputs for accuracy and clarity

  • Analyze AI responses for pronunciation, tone, and fluency

  • Log defects and inconsistencies in voice outputs

  • Work closely with AI/engineering teams to improve models

  • Validate multilingual voice data and recitation flows

  • Create quality reports and improvement recommendations

Qualifications

  • Bachelor's degree in any discipline (Language / Arts / Science preferred)

  • Strong listening and analytical skills

  • Basic understanding of AI or voice applications (training provided)

Skills Required

  • Excellent verbal comprehension

  • Attention to detail

  • Basic computer skills

  • Familiarity with audio tools is a plus

Experience

  • 0–3 years (Freshers welcome)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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