Key Facts

Remote From:

Anywhere

Category: Executive Assistant

Full time

Mid-level (2-5 years)

English

Hard Skills

Executive Development Email Management Calendar Management Meeting Facilitation Documentation Generation Notetaking Business Writing Presentation Design Escalation Procedures Product Knowledge +1 more

Other Skills

•
Agenda (Meeting)
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Report Writing
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Verbal Communication Skills
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Organizational Skills
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Planning
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Time Management
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Multitasking
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Prioritization
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Detail Oriented
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Proactivity

Roles & Responsibilities

3+ years experience in an EA or admin role covering multiple executives
Experience in a Customer Service related role
Exceptional verbal and written English communication skills
Experience using notetakers and AI tools to create documentation

Requirements:

Monitor multiple inboxes to triage and respond to client questions and concerns
Manage a calendar including scheduling, meetings, and travel arrangements
Prepare/edit correspondence, communications, presentations, reports, and other docs
Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items

Talent Hackers

Human Resources, Staffing & Recruiting

About Talent Hackers

Talent Hackers is the first nodal distributed network platform for the search and recruitment of technology and digital professionals based on paid referrals. Through the dynamic distribution of offers, performed by our algorithm, these reach key profiles, activating passive talent, the one that is not actively looking for a job. Nodal technology is based on the data available on the Internet, creating networks of "nodes" over which the offers are distributed. By "nodes" we mean individuals, training centers, social and/or professional networks, communication channels, publications, groups, job boards, forums, blogs and other portals. A "node" can refer to many things. In short, it is there where we are going to impact with the offer because there are professionals who fit with it. And it is through the application of digital marketing techniques, how we impact that talent. Then, our paid referral system is the core of our collaborative model and where its full power is shown, as it allows anyone to share our offers with their contacts and be rewarded if one of their referrals is finally incorporated into the company. When creating an account on Talent Hackers, each user generates a unique code that will be added to the url that they share with their network. This way we can identify the candidates that come through a talent hacker and deliver their reward if the candidate is hired.

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

Job Overview

We’re looking for a highly organized and proactive Executive Assistant to support multiple executives within a fast-paced ecommerce brand. This role combines executive support, customer service coordination, and operational assistance, making it ideal for someone with strong communication skills, excellent time management, and the ability to multitask effectively in a UK-aligned remote environment.

Core Tasks:

Monitor multiple inboxes to triage and respond to client questions and concerns
Manage a calendar including scheduling, meetings, and travel arrangements
Serve as a contact between employees, clients, and external partners
Prepare/ edit correspondence, communications, presentations, reports, and other docs
Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items
Perform other ad-hoc tasks with limited instruction as needed
Build out role-related SOPs and FAQs for faster and more accurate responses
Monitor inbox to assist customers, answer questions, and escalate issues when needed
Troubleshoot issues with account support
Handle customer inquiries with a <1 hour SLA time
Gather product knowledge to properly educate customers

Must-Haves:

3+ years experience in an EA or admin role covering multiple executives
Experience in a Customer Service related role
Exceptional verbal and written English communication skills
Experience using notetakers and AI tools to create documentation
Strong organizational and planning skills
Excellent time management skills and ability to multitask and prioritize
Ability to work full-time UK aligned hours

Nice-to-Haves:

Background working in ecommerce (preferably a consumables / supplements brand)
1+ years experience with professional helpdesk tool like Gorgias (or similar)
Event planning experience (organizing corporate events, conferences, workshops, etc)