Site Payments Supervisor

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Supervisor, Site Payments at ICON, you will manage and oversee the processing and tracking of investigator payments, ensuring timely and accurate payments in compliance with contractual and regulatory requirements.

What You Will Do:

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Supports Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies

• Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies

• Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies

• Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies

• Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary

• Management of study milestones and all associated payment activities

Your Profile:

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• B.S. or Advanced Degree (or equivalent degree/experience)

• Minimum of 5 years relevant work experience including thorough knowledge of site payments

• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.

• Strong analytical skills with attention to detail and a focus on accuracy.

• Excellent communication and interpersonal skills to effectively manage relationships with internal teams and external stakeholders.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply