Role overview

Qualifications

12+ years of IT experience with at least 8 years as a techno-functional Business Analyst
Must have experience with ServiceNow and Agile methodologies
Proven experience creating functional and non-functional business requirements and strong requirements analysis skills
Strong understanding of end-to-end cross-functional software development

Responsibilities

Leads and manages requirements gathering and analysis with internal stakeholders, developers, designers, QA analysts, and other teams
Facilitates, analyzes, refines, articulates and documents business requirements, acceptance criteria, and software documentation; writes user stories and defines process flows and data processing logic; develops and executes verification/validation test scripts and supports production acceptance testing
Manages requirement changes throughout the project lifecycle; balances business requirements with technical feasibility; ensures concise, unambiguous documentation
Manages multiple projects and priorities; coordinates communication across teams and facilitates meetings, capturing notes/requirements in various software

Key facts

Remote from: Estonia, United States
Fixed term
Expert & Leadership (>10 years)
Business Analyst
English

Hard skills

ServiceNow ServiceNow Techno Economic Analysis User Story Acceptance Test Procedures Data Processing Software Documentation Test Planning Verification And Validation Operational Acceptance Testing Requirements Management Project Coordination Meeting Facilitation Presentation Software Online Communication Cross-Functional Collaboration

Other skills

Quality Assurance
Detail Oriented
Analytical Thinking
Multitasking
Adaptability

About the company

ITTConnect

ITTConnect is an MBE certified provider of IT Professional Services focused on finding the best IT talent. Through a network of specialized IT recruiters we efficiently connect employers to top IT professionals. We assist Fortune 500 companies, tech startups and Government Agencies to reach their recruitment objectives through flexible and tailored recruiting and staff augmentation services. Connect with us at +1 (954) 884-0500 or info@ittconnect.com Partners / C2C opportunities: partners@ittconnect.com Share your resume with resume@ittconnect.com Job openings at https://ittconnect.zohorecruit.com/careers

Company details

Company typeStartup

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

ITTConnect is seeking a Technical Business Analyst (Servicenow) to work remotely for a client in the US. This is a position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries.

Job location: Remote, work from home, following US EST.

Only resumes in English will be reviewed. MUST BE fluent in English. All interviews will be in English only.

Responsibilities:

Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
Facilitates, captures, analyzes, refines, articulates, and documents business requirements, acceptance criteria and software documentation via approved processes.
Writes Stories, documenting process flows, data processing logic and business/functional requirements. As applicable, they develop and execute verification and validation test scripts and plans, as well as assisting clients with production-based operational acceptance testing.
Manages requirement changes throughout the project lifecycle.
Balances business requirements with technical feasibility and sustainability.
Synthesizes complex information into concise, readable, unambiguous language.
Ensures that appropriate project documentation is produced throughout the project lifecycle.
Attention to details to include ability to follow written and verbal directions and error free written communication
Manage multiple projects and priorities, tasks and coordinate various channels of communication.
Ability to facilitate and conduct meetings while asking questions and soliciting feedback, presenting and capturing notes/requirements in various software.

Requirements

12+ years of IT experience and at least 8 years of experience as a Techno-Functional Business Analyst
MUST HAVE: experience with Servicenow and Agile
Work in a fast environment with dynamically changing priorities.
Proven experience creating functional and non-functional business requirements.
Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
Strong understanding of end-to-end cross-functional software development.
Nice to have: Telecom domain experience