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General Manager - Mexico

Role overview

Qualifications

  • 15+ years of experience leading teams and highly complex projects
  • Background in consulting and sales
  • Deep expertise in deploying technical products and/or solutions to enterprises
  • Owner mentality and hands-on, self-starter approach

Responsibilities

  • Develop and execute the country strategy, including sales, customer delivery, KPI setting, and hiring
  • Design the B2B sales pipeline and lead interactions with the top 30 strategic accounts in the market
  • Hire the founding country team responsible for sales and implementations
  • Represent ElevenLabs in events and media appearances and drive partnerships with the ecosystem

Key facts

Other skills

  • Public Speaking
  • Team Performance Management
  • Consulting
  • Strategic Planning
  • Communication
  • Social Skills
  • Leadership Development
  • Creative Problem Solving
  • Results Focused
  • Adaptability
  • Problem Solving

About the company

ElevenLabs logo

ElevenLabs

Information Technology & Services

ElevenLabs is an AI Audio research and deployment company. Our research team develops AI Audio models that generate realistic, versatile and contextually-aware speech and sound effects. Our product team makes these models accessible for everyday users, prosumers, and businesses to create & localize content. Our technology is used to voice audiobooks and news articles, animate video game characters, help in film pre-production, automate localization processes in entertainment, create dynamic audio content for social media and advertising, and train medical professionals. It has also given back voices to those who have lost them and helped individuals with accessibility needs in their daily lives. For more information, visit www.elevenlabs.io

Company details

Company typeStartup
IndustryInformation Technology & Services
Company size51 - 200

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Job description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

This is an in-country role.

About the role

We are looking for an experienced General Manager who has successfully built and led sales and technical teams. The GM will be responsible for the overall country strategy and deliverables, in line with the company priorities. We are looking for an execution-focused operator who can propel ElevenLabs in the country. As part of the role, you will:

  • Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring

  • Design the optimal pipeline to reach our ambitious sales targets in the B2B side. In this sense, you will be expected to lead interactions with the top 30 strategic accounts in the market

  • Hire the founding country team responsible for sales and implementations

  • Define event priorities and where to invest for brand awareness

  • Represent ElevenLabs in events and media appearances

  • Work with the partner ecosystem to generate new collaborations and sales opportunities, in partnership with the global BD team

  • Ideate, own and drive big bets in the country

Requirements

  • 15+ years of experience leading teams and highly complex projects

  • Background in consulting and sales

  • Deep expertise in deploying technical products and/or solutions to enterprises

  • Owner mentality. Hands-on and self-starter who is keen to get their hands dirty to produce results

  • Outstanding communication and interpersonal skills

  • A hands-on leader who thinks outside the box and wants to generate results

  • Proven ability to build and scale high-performing teams

  • Native speaker of the local language

Location

This role is remote-first, so it can be executed from anywhere in Mexico with the ability to travel to be on-site with clients, primarily in Mexico City.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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