Role overview

Qualifications

1–2 years of relevant experience in sales, renewals, inside sales or customer account management
Fluent German (mandatory) and good English skills required
Strong written and verbal communication skills
Ability to analyze Installed Base data and translate findings into actionable business recommendations

Responsibilities

Proactive outbound phone and email communication with existing Customers and Channel Partners within the Installed Base (DACH region)
Drive subscription renewals, upsell and cross-sell opportunities based on Installed Base data and reporting
Utilize installed product subscription records to increase active subscribers and attach rates
Act as liaison between Customers, Partners and the SonicWall sales organization to ensure smooth information flow

Key facts

Remote from: United Kingdom
Full time
Inside Sales Manager
German, English

Hard skills

Product Renewals Inbound Sales Subscription Business Models Upselling Cross-Selling Lifecycle Management Cross-Functional Collaboration Sales Intelligence Revenue Management Project Management

Other skills

Non-Verbal Communication
Critical Thinking
Consultative Approaches
Organizational Skills
Time Management
Analytical Skills
Problem Solving

About the company

SonicWall

Cybersecurity

SonicWall has been fighting the cyber-criminal industry for over 30 years defending small, medium-size businesses and enterprises worldwide. Backed by research from the Global Response Intelligent Defense (GRID) Threat Network, our award-winning real-time breach detection and prevention solutions, coupled with the formidable resources of over 10,000 loyal channel partners around the globe, are the backbone securing more than a million business and mobile networks and their emails, applications and data. This combination of products and partners has enabled a real-time cyber defense solution tuned to the specific needs of the more than 500,000 global businesses in more than 215 countries and territories. *U.S. Patents 7,310,815; 7,600,257; 7,738,380; 7,835,361; 7,991,723

Company details

Company typeLarge

IndustryCybersecurity

Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Responsibilities

Proactive outbound phone and email communication with existing Customers and Channel Partners within the Installed Base (DACH region)
Drive subscription renewals, upsell and cross-sell opportunities based on Installed Base data and reporting
Utilize installed product subscription records to increase active subscribers and attach rates
Support and execute Installed Base growth initiatives and lifecycle management programs
Identify whitespace opportunities within existing customer environments
Act as liaison between Customers, Partners and the SonicWall sales organization to ensure smooth information flow
Support regional sales teams with Installed Base insights and renewal intelligence
Drive lifecycle management process improvements among Partners and Customers
Serve as initial point of contact for Installed Base-related data inquiries
Maintain accurate documentation of Installed Base activities, projects and initiatives in CRM systems
Leverage cross-functional resources (Sales, Renewals, Channel, Operations) to achieve revenue targets

Requirements

1–2 years of relevant experience in sales, renewals, inside sales or customer account management
Fluent German (mandatory) and good English skills required
Strong written and verbal communication skills
Ability to analyze Installed Base data and translate findings into actionable business recommendations
Critical thinking and consultative mindset
Ability to combine complex data and analyses into clear business plans that support decision-making
Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines
Self-starter with strong follow-through and ownership mentality
Excellent analytical and problem-solving skills
Strong cross-functional collaboration skills
Ability to quickly learn and utilize internal systems and tools

Preferred Qualifications

Experience in the technology or cybersecurity industry
Experience working with CRM systems (e.g. Salesforce or similar platforms)
Experience working with subscription-based business models

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SonicWall is an equal opportunity employer.

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

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