Key Facts

Remote From:

Category: Auditor

Full time

English

Hard Skills

Nurse Registry Clinical Auditing Care Planning Escalation Procedures Care Coordination Continuing Care Clinical Documentation Mobile Telephony Shift Scheduling

Other Skills

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Supervision
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Detail Oriented
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Professionalism
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Empathy
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Teamwork
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Willingness To Learn

Roles & Responsibilities

Active USRN and PHRN licenses with an Ohio license
Minimum 2 years of clinical experience
Excellent verbal and written English skills
Residing in the Philippines and amenable to night shift

Requirements:

Provide after-hours clinical support to caregivers and patients via phone
Conduct caregiver supervision calls and review patient care plans
Respond to and advise on clinical questions and concerns that arise after hours
Document interactions and communicate important updates to the care team as needed

iSTA Solutions

About iSTA Solutions

Welcome to Ista Solutions, your go-to remote staffing solutions provider. We understand the challenges businesses face when managing their workflows and finding the right people to execute their vision. That's why we exist—to be your dedicated partner in growth. Here are some reasons why our services are a must-have for your business: -We provide tailor-made workflow solutions that cater to your unique business requirements, helping you streamline your operations, reduce the turnaround time, and maximize efficiency. -Our agents are skilled, experienced, and solely focused on your company. They are trained to deliver outstanding results while working closely with your team and adhering to your company's culture. -We leverage our global resources to provide comprehensive support for your business, including technical assistance, billing services, and recruitment. This way, you can focus on growing your business while we take care of the back-end operations. At Ista Solutions, we believe in the power of building strong relationships with our clients. We strive to be your long-term partner in success, providing ongoing support and guidance to help you navigate through any challenges that may arise. We understand the importance of transparency and honesty in business. That's why we pride ourselves on being open, ethical, and straightforward in all our client interactions. Without Ista, healthcare companies commonly face: -Overburdened workforce -Increased demand for productivity -The need to reduce operational costs -The lack of specialized expertise in-house -Difficulty finding reliable remote staff We know that these problems can have a big effect on the growth and success of your business, which is why we're here to offer you complete remote staffing solutions. Whether you need customer service support, technical assistance, or a team of virtual assistants, we have the expertise to help you achieve your business goals.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced USRN to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities

Provide after-hours clinical support to caregivers and patients via phone
Conduct caregiver supervision calls and review patient care plans
Respond to and advise on clinical questions and concerns that arise after hours
Ensure continuity and quality of patient care through appropriate guidance and escalation
Document interactions and communicate important updates to the care team as needed
Maintain professionalism and empathy in all patient and caregiver interactions

Requirements