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Account Manager -North America

Role overview

Qualifications

  • Self-starter with an entrepreneurial mindset
  • Ability to thrive in a fast-paced start-up environment
  • Excellent communication and relationship-building skills
  • Comfortable aligning with a culture that values creativity, innovation, and diversity

Responsibilities

  • Draft insertion orders and related legal documents with the sales and legal teams and manage IOs
  • Onboard offers into the in-house tracking platform, gather assets from clients, and ensure accurate campaign tracking
  • Drive revenue by prospecting new accounts, maintaining and expanding existing relationships, and reactivating inactive accounts; optimize campaigns and landing pages with clients and internal teams
  • Provide proactive account support via phone, email, and messaging; resolve issues quickly and oversee billing, reporting, and payments while coordinating with accounting

About the company

Creative Clicks logo

Creative Clicks

We are the world's leading performance marketing agency, active since 2009, with six offices worldwide and over 200 professionals dedicated to delivering excellence. We empower brands, publishers, and marketers to attract and engage global customers at scale through our proprietary machine learning technology. Our KPI-driven, mobile marketing solutions include social and search, video, native, and display advertising, supplied at a massive scale via our strong network of 36,000 partners. At Creative Clicks, data is the fuel that drives our campaigns. Our proprietary machine learning and tracking technology ensures automatic campaign optimization, while our team uncovers insights based on audience, user, and campaign data from the thousands of campaigns we've managed. We serve 1,000 clients from six offices across three continents, available 24/7. With a strong presence in North America, Western Europe, and China, we offer a range of models, including agency, CPA/CPM/CPI, Cost Plus, and more. Beyond technology and expertise, our in-house creative studio excels in combining creativity with data. As digitally native performance storytellers, we craft powerful, audience-focused campaigns that cut through the clutter and drive measurable results. Our full-suite creative team rapidly develops highly engaging content and optimizes it in real-time based on campaign performance. At Creative Clicks, we live by the Triple E philosophy: Energetic, Entrepreneurial, Experts. This philosophy characterizes our teams and guarantees their success. Our energetic people build off each other’s energy, creating a vibrant and dynamic work environment. The entrepreneurial mindset encourages team members to take ownership and aim for the stars, turning dreams into reality no matter how large or small they seem. Finally, we strive to be absolute experts in digital and performance marketing, setting trends rather than following them. Our motto: "One team. One dream!"

Company details

Company size201 - 500

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Job description

We are looking to hire an Account Manager to join our team! We are looking for self-starters and go-getters with an entrepreneurial mindset who will thrive in a fast-paced and rewarding start-up environment. We offer a culture of inspiration, challenge and continuous learning. As an organization that values creativity, innovative thinking, and diversity, we recognize that experience means something different to each of us. If you believe your experience, passion and skills could add value to our team, we would love to hear from you!

Job Description:

  • Execution of Insertion Orders and legal documents – working with our legal and sales team to draft and create IOs

  • Setting up new offers into our in-house tracking platform – gathering offer assets, creatives and information from clients and uploading the necessary details into our platform and working with clients to ensure proper tracking

  • Increasing revenue and customers by prospecting new accounts, maintaining, and enhancing relationships with current accounts, and motivating inactive accounts to begin marketing campaigns

  • Reacting quickly and working with the appropriate persons when an issue occurs with an account or specific campaign

  • Establishing payouts competitive with the market in relation to the volume the accounts can produce

  • Offering excellent account support through phone communication, emails and instant messaging usage

  • Developing marketing messages, static pages, and working with in-house web designers to prepare ad creatives

  • Optimizing of campaigns, making changes to landing pages, suggesting how an offer can create the most revenue and working with the client and our internal team to implement changes

  • Using all Microsoft office programs to generate account reports, revenue reports, and documents

  • Compiling statistics and recommending campaigns to run for each specific account

  • Billing clients on a weekly, semi-weekly, and monthly basis – tracking and recording all sales, credits, and chargebacks accordingly

  • Reconciling with the accounting and finance department on a regular basis for all accounts

  • Following up with payments, ensuring payments come through and taking appropriate action when accounts are overdue


We are a premiere performance online network, specializing in the online marketing and advertising of a full spectrum of mobile offers: cost-per-acquisition, app installs, mobile lead generation, web-based mobile products, and more. We are the leaders in performance digital marketing and have extensive experience with advertising and product development for a wide range of virtual and physical consumer goods. The commitment we have to deliver top-tier traffic for our advertisers while creating long-lasting partnerships is unparalleled.  We are a team of Development Managers, Affiliate Managers, and Account Managers working to help grow our client’s revenue, expand their portfolios, and extend their market reach. As mobile pioneers, we are the first to market in regions such as Europe, Latin America, Asia, and North America for emerging markets and new product releases. As an Amsterdam-based company with international offices located in Markham, Guangzhou, Tel Aviv, San Francisco, and New York, we are able to service our global partners around the clock.

What do we offer?
Working with us means working in a highly energetic environment where we have fun and work whenever necessary. Surrounded by entrepreneurial people in a rapidly growing company, you grow by experimenting and discovering. Just do it!


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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