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Dynamics 365 CRM & ERP + Jira IT Technical Project Manager (Azure DevOps)

ITC Worldwide, LTD.

Key Facts

Remote From: 
India
Freelance
English

Other Skills

  • •
    Communication
  • •
    Distributed Team Management
  • •
    Team Leadership

Roles & Responsibilities

  • Strong experience with Microsoft Dynamics 365 (CRM and ERP)
  • Proven IT project/program delivery experience
  • Hands-on Jira experience (administration or ITSM workflows)
  • Proficiency with Azure DevOps (boards, pipelines, tracking) and familiarity with Agile/Scrum or hybrid delivery models

Requirements:

  • Lead and manage Dynamics 365 CRM and ERP implementations
  • Oversee IT projects using Agile/Scrum methodologies and coordinate cross-functional/remote teams
  • Utilize Azure DevOps for planning, tracking, and delivery; administer Jira/ITSM environments
  • Drive project timelines, scope, resource allocation, monitor performance, ensure quality deliverables, and facilitate stakeholder communication

Job description

Role Overview

The organization is seeking an experienced IT Project Manager to lead and deliver projects involving Microsoft Dynamics 365 (CRM & ERP), Jira-based ITSM, and Azure DevOps. The role focuses on managing end-to-end project execution, coordinating cross-functional teams, and ensuring successful delivery of enterprise technology solutions.

Key Responsibilities

Lead and manage Dynamics 365 CRM and ERP implementations

Oversee IT projects using Agile/Scrum methodologies

Utilize Azure DevOps for planning, tracking, and delivery

Administer and manage Jira / ITSM environments

Coordinate with stakeholders, business users, and technical teams

Drive project timelines, scope, and resource allocation

Monitor project performance and ensure quality deliverables

Facilitate communication across distributed teams

Support continuous improvement and process optimization

Required Skills & Experience

Strong experience with Microsoft Dynamics 365 (CRM & ERP)

Solid background in IT Project Management / Program Delivery

Hands-on experience with Jira (administration or ITSM workflows)

Proficiency with Azure DevOps (boards, pipelines, tracking)

Knowledge of Agile, Scrum, or hybrid delivery models

Ability to manage cross-functional and remote teams

Excellent communication and stakeholder management skills

Employment Type
Consultant (Project-based / Contract)
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