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Divisional Merchandise Manager, Ski & Snow Hardgoods

Role overview

Qualifications

  • Deep expertise in ski and snowboard hardgoods, with a strong point of view on product and trends
  • Strong understanding of the global snow market, vendor landscape, and brand ecosystem
  • Proven ability to translate regional nuances (East vs. West, resort vs. backcountry) into winning assortment strategies
  • Extensive experience managing highly seasonal businesses, including lifecycle and inventory planning

Responsibilities

  • Define and execute a multi-year category strategy across ski, snowboard, and backcountry hardgoods, leveraging vendor/brand landscape and translating regional needs into differentiated assortments
  • Build tiered assortments across price points and expertise levels, manage lifecycle including end-of-season closeouts to optimize inventory turns and drive units per transaction
  • Develop and deepen strategic vendor partnerships, unlock exclusive and differentiated opportunities, and create SMUs and exclusives that set Backcountry apart
  • Lead cross-functional collaboration and team leadership, partnering with Inventory Planning, Finance, Marketing, and Digital to align investments, open-to-buy, and performance metrics while developing a high-performing merchandising team

About the company

Sur La Table logo

Sur La Table

Retail – Furniture & Home Furnishings

Sur La Table was founded in Seattle in 1972 by Shirley Collins, a woman with a passion for food and a fondness for community. Living in Seattle, she fell in love with Pike Place Market with its inspiring blend of products, artisans, and farmers. To her, it was a special gathering place for food lovers and culinary visionaries alike. When Shirley opened her first store in Pike Place Market, she was determined to assemble the best selection of cookware, gadgets, linens and books—even importing exclusive specialty items from France, her favorite culinary destination. Using the market as her inspiration, she thoughtfully filled her store with cooking tools that would bring people together in the kitchen and around the table. This sense of connection and love of French cuisine inspired the name Sur La Table, which simply means “on the table.” Since then we’ve grown to 56 stores across America, with the largest avocational cooking program in the U.S. But some things haven’t changed: We’re still the place for an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table. We’re still passionate about cooking and entertaining, eager to share all we know. Whether the job entails interacting with our customers on a daily basis or providing the vital behind-the-scenes support, we’re all here for the same reason – to create happiness through cooking and sharing good food.

Company details

IndustryRetail – Furniture & Home Furnishings
Company size1001 - 5000

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Job description

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.
 
Reports to: VP, Merchandising Hardgoods
Location: British Columbia (Remote)

What you get to do every day:
As our Divisional Merchandise Manager, Ski & Snow Hardgoods, you will own one of Backcountry's most commercially significant and passion-driven categories — defining and executing the full assortment strategy across resort ski, backcountry/touring, and snowboard. This role exists to bring sharper category vision, stronger vendor partnerships, and more disciplined financial stewardship to a highly seasonal, high-stakes business unit. You will lead a merchandising team, partner cross-functionally with Inventory Planning, Finance, and Digital, and represent Backcountry at the highest levels of the global snow industry.
 
At 6–12 months, success means a clearly differentiated assortment that outperforms on sell-through and gross margin, a team that is aligned, accountable, and growing, and vendor partnerships that have unlocked exclusive or SMU product unavailable to competitors. You will be the definitive internal authority on the ski and snow hardgoods market.
 
This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.

What You'll Do

Category Strategy & Market Leadership

  • Define and execute a multi-year strategy across ski, snowboard, and backcountry hardgoods
  • Leverage deep knowledge of the global vendor and brand landscape to identify opportunities and emerging trends
  • Translate regional customer needs (e.g., East vs. West mountains) into differentiated assortment strategies
  • Drive top-line growth, gross margin, sell-through rate, and inventory productivity in partnership with Inventory Planning and Finance
  • Assortment & Lifecycle Management

  • Build tiered assortments that serve multiple customer segments across price points and expertise levels
  • Curate a balanced mix of full-price, off-price, and closeout product to maximize lifecycle value
  • Lead end-of-season closeout buying strategies to optimize inventory turns and minimize risk, partnering with Inventory Planning and Finance to align on OTB, receipt timing, and payment structure
  • Ensure assortments drive units per transaction (UPT) through thoughtful cross-category integration
  • Vendor Strategy & Differentiation

  • Develop and deepen strategic partnerships with key ski and snow brands through on-site meetings, regular business reviews, and new product evaluations
  • Lead business development initiatives with vendors to unlock exclusive and differentiated opportunities
  • Create SMUs and exclusive assortments that set Backcountry apart from competitors
  • Maintain a strong pulse on competitive positioning and evolving brand strategies
  • Retail & Customer Experience

  • Champion the end-to-end customer journey across digital and retail touchpoints
  • Partner with cross-functional teams to build and scale demo fleet and seasonal rental programs
  • Ensure seamless integration of hardgoods with accessories, travel gear, and adjacent categories
  • Cross-Functional Partnerships

  • Partner with Inventory Planning to align open-to-buy, manage receipt flow, and optimize in-season reorder and markdown decisions
  • Collaborate with Finance, Marketing, and Digital/UX teams to align category investments with financial targets, campaign timing, and on-site merchandising execution
  • Leverage sell-through data, digital conversion metrics, and customer demand signals to inform assortment decisions, identify risk, and surface opportunities in real time
  • Team Leadership

  • Lead, coach, and develop a high-performing merchandising team
  • Establish clear goals aligned to business outcomes and hold the team accountable for results
  • Foster a culture of ownership, innovation, and continuous improvement

  • Required Qualifications
  • Deep expertise in ski and snowboard hardgoods, with a strong point of view on product and trends
  • Strong understanding of the global snow market, vendor landscape, and brand ecosystem
  • Proven ability to translate regional nuances (East vs. West, resort vs. backcountry) into winning assortment strategies
  • Extensive experience managing highly seasonal businesses, including lifecycle and inventory planning
  • Demonstrated success building assortments across multiple price tiers and customer expertise levels
  • Experience across full-price, off-price, and closeout channels with a focus on end-of-season optimization
  • Background in retail service models, including demo fleets and rental programs
  • Experience developing SMUs, exclusives, and differentiated assortment programs with key vendors
  • Strong track record of building strategic brand partnerships and long-term vendor relationships
  • Understanding of adjacent categories including snow accessories, travel, and gear ecosystems
  • Proven ability to influence the full customer journey and drive metrics such as UPT and conversion
  • Experience leading and developing high-performing merchandising teams
  • Demonstrated ability to work cross-functionally with Inventory Planning, Finance, and Digital to align assortment decisions with OTB, margin targets, and digital performance
  • Deep familiarity with ski industry vendor dating programs and time-sensitive off-price buying windows
  • Analytical fluency with sell-through analysis, conversion metrics, and demand forecasting to drive data-informed buy decisions

  • Preferred Qualifications
  • Experience managing ski or snow hardgoods at a multi-channel retailer with both digital and physical store presence
  • Established relationships with major ski and snowboard hardgoods brands (e.g., Salomon, Atomic, K2, Burton, Black Diamond)
  • Experience scaling demo fleet or rental programs across multiple locations or seasons
  • Familiarity with e-commerce merchandising tools, digital conversion analysis, and on-site product presentation
  • Previous experience developing or managing SMU programs at volume with national or global brands

  • Why Join
    The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.
  • Executive Access: Work directly with brand CEOs and senior Backcountry leadership, solving real category challenges and earning mentorship from top operators in outdoor retail.
  • AI-First Skill Building: Get hands-on with the most advanced AI and analytics tools on the market — from automation to demand forecasting — and build a modern skillset that sets you apart in any retail environment.
  • Accelerated Career Path: High performers are quickly entrusted with expanded scope, new challenges, and leadership opportunities across CSC Generation's portfolio of brands.
  • Competitive Benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.

  • Interview Process
    1. Recruiter Screen: A 30-minute conversation with our recruiting team to learn about your background, share more about the role, and confirm mutual fit.
    2. Hiring Manager Interview: A deep-dive conversation with the VP, Merchandising Hardgoods focused on your category expertise, vendor strategy experience, and approach to seasonal business management.
    3. Category Strategy Exercise: A short take-home exercise to understand how you think about assortment architecture, vendor prioritization, and financial trade-offs in a highly seasonal category.
    4. Cross-Functional Panel / In-Person Interview: Interviews with Backcountry leadership across Merchandising, Inventory Planning, and Finance — conducted in-person or via video.
    5. Reference Checks: Conducted in parallel with the final stages where possible.
    6. Offer: We move quickly for the right candidate.

    CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

    The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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