Role overview

Qualifications

Hands-on experience in application operations, systems administration or production support in complex technical environments.
Deep background on mainframe systems including CICS, JCL, COBOL and DB2.
Experience working with OPC, EDITRAN, Omegamon and other IBM tools.
Proficient in English for written and spoken business communication, with Spanish for local collaboration.

Responsibilities

Provide Level 2 application technical support to ensure availability, stability and performance of critical systems.
Operate and support applications across Mainframe environments.
Monitor applications using observability tools and proactively identify, troubleshoot and resolve incidents and recurring issues.
Support change, release and incident management processes in line with internal controls and regulatory requirements.

Key facts

Remote from: Spain
Full time
Operations Specialist
Spanish, English

Other skills

Troubleshooting (Problem Solving)
Problem Solving
Accountability
Communication
Teamwork

About the company

Deutsche Postbank Group

Banking

The Postbank - One of Germany's largest banks for private customers With around 14 million clients, 19,000 employees and total assets amounting to €170 billion, the Postbank Group is one of Germany's largest financial service providers. It focuses on business with private customers and with small and medium-sized companies. In the Transaction Banking business area, it performs back office services for other financial service providers. More information: https://www.postbank.com/postbank/en/au_profile_the_postbank.html

Company details

Company typeXLarge

IndustryBanking

Company size10001

Links

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Job description

Job Description:

Name of the Role

Application Operations

Location

Barcelona/Madrid/Zaragoza

Introduction

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

At Deutsche Bank, we are committed to fostering an inclusive and accessible work environment where everyone can thrive. In our commitment to diversity and in accordance with the Spanish General Disability Law (LGD), we especially welcome applications from qualified candidates with a recognized degree of disability.

Role details and how to fit into the team

Join Deutsche Bank’s Application Operations team in Spain, supporting business‑critical applications in a regulated banking environment. The role focuses on ensuring stable, secure and efficient day‑to‑day application operations while collaborating closely with technology and business teams.

Responsibilities

Provide Level 2 application technical support to ensure availability, stability and performance of critical systems.
Operate and support applications across Mainframe environments.
Monitor applications using observability tools and proactively identify, troubleshoot and resolve incidents and recurring issues.
Support change, release and incident management processes in line with internal controls and regulatory requirements.
Take ownership of specific application areas or processes and contribute to continuous improvement initiatives.

Skills

Hands‑on experience in application operations, systems administration or production support in complex technical environments.
Have a deep background on mainframe systems including CICS, JCL, COBOL and DB2.
Have experience working with OPC, EDITRAN, Omegamon and other IBM tools.
Demonstrable experience in working with zOS IBM environment.
Proficient in English for written and spoken business communication, with Spanish for local collaboration.

Well-being & Benefits

Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health.
Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, discount in gyms, annual medical check up's, standing desks...
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Benefits vary from different types of paid and unpaid leave, hybrid model of remote working (for some positions …)
Financially secure: We support you to meet personal financial goals during your active career and for the future. Benefit from meal allowance, pension contribution plans, banking services for employees, flex compensation program...

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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