Logo for American Income Life Insurance Company

Remote Customer Service Representative (WFH)

Role overview

Qualifications

  • Strong communication and interpersonal skills
  • Basic computer proficiency and comfort with Zoom and virtual tools
  • Reliable work ethic and self-discipline
  • Positive, outgoing, and service-oriented attitude

Responsibilities

  • Connect with Clients Virtually through phone and Zoom consultations
  • Educate clients on available coverage options clearly and confidently
  • Develop trust and maintain strong client relationships through ongoing communication
  • Manage schedule, appointments, and workflow in a remote environment

Key facts

Other skills

  • Communication
  • Leadership
  • Technical Acumen
  • Social Skills
  • Time Management
  • Organizational Skills
  • Strong Work Ethic
  • Self-Discipline

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Build a Career with Flexibility, Growth & Purpose

About Us

For over 70 years, we have proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.

As part of Globe Life, our organization has continued to experience strong year-over-year growth—even during challenging economic conditions—demonstrating both our stability and the essential nature of the services we provide.

At AO, we believe meaningful careers are built through mentorship, flexibility, and opportunity. We are currently expanding our fully remote team and seeking motivated, service-driven individuals who are passionate about helping others while building long-term professional success.


Opportunity Overview

(Requirements • Responsibilities • Rewards)

This role is ideal for individuals who enjoy connecting with people, building relationships, and working in a flexible remote environment. Through virtual Zoom consultations, you’ll help support families while developing valuable communication, leadership, and client service skills.


What You’ll Do

🤝 Connect with Clients Virtually

Meet with clients through phone and Zoom consultations to better understand their needs and provide professional support.

📚 Present & Explain Benefit Options

Educate clients on available coverage options clearly, professionally, and confidently.

🌟 Build Long-Term Relationships

Develop trust and maintain strong client relationships through ongoing communication and exceptional service.

💻 Work Independently in a Remote Environment

Manage your schedule, appointments, and workflow while collaborating with a supportive remote team.

📈 Continue Learning & Growing

Participate in ongoing training, mentorship, and leadership development opportunities.


Suggested Qualifications

Successful candidates typically demonstrate:

  • Strong communication and interpersonal skills
  • Basic computer proficiency and comfort with Zoom and virtual tools
  • Reliable work ethic and self-discipline
  • Positive, outgoing, and service-oriented attitude
  • Strong time management and organizational skills
  • Ability to work independently while contributing to a collaborative team

Leadership experience is a plus, but not required. Full training and mentorship are provided.


What We Offer

🌎 100% Remote Work

Work from anywhere in the U.S. while enjoying the flexibility of a fully virtual career.

💰 Weekly Pay + Performance Bonuses

Earn reliable weekly income with opportunities for additional incentives and advancement.

❤️ Health Insurance Reimbursement

Support for your personal well-being and long-term success.

🛡️ Comprehensive Life Insurance Coverage

⏰ Flexible Scheduling

Create a workday that fits your lifestyle and goals.

📈 Retirement Planning Options

💵 Residual Income Opportunities

Build long-term earnings through renewals and ongoing client relationships.

✈️ Incentives & Recognition

Top performers may qualify for leadership conventions, incentive trips, and recognition programs.


Why AO?

AO is built on flexibility, mentorship, growth, and purpose. We believe people perform at their best when they are supported professionally, recognized for their efforts, and given opportunities to grow long term.

Our culture encourages leadership development, collaboration, and helping individuals create meaningful careers while making a positive impact on families nationwide.


Interview Process

All interviews are conducted through Zoom video conferencing to provide a simple, convenient, and accessible experience for all applicants.


Ready to Get Started?

If you’re looking for a career where you can work remotely, grow professionally, and make a meaningful difference, we encourage you to apply today.

👉 Start building a future with flexibility, purpose, and unlimited growth potential at AO.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Service Representative (B2B) Related jobs

Other jobs at American Income Life Insurance Company

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.