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Certification Programme Coordinator

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Excel
  • Virtual Teams
  • Microsoft Outlook
  • Communication
  • Time Management
  • Organizational Skills
  • Detail Oriented

Roles & Responsibilities

  • Proven experience in an administrative or operational support role within a regulated, technical, or service-based environment
  • Strong communication and stakeholder management skills
  • Excellent organisation, attention to detail, and ability to follow defined processes and manage multiple tasks and timescales
  • Proficiency in Microsoft 365 applications (Excel, Teams, Outlook, SharePoint) and diary/schedule management

Requirements:

  • Provide operational support across the full lifecycle of Global Product Certification programmes, from initial engagement to completion
  • Prepare and process certification documentation and recommendations in line with defined procedures to ensure compliance with schemes and internal policies
  • Coordinate certification lifecycle activities, including surveillance, renewals, and periodic reviews, and maintain trackers and schedules
  • Liaise with internal departments and external clients to support smooth delivery and continuous improvement of certification systems and processes

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Certification Programme Coordinator
Location: United Kingdom or Poland
Working Model: Remote

Due to growth, we are seeking to recruit a Certification Programme Coordinator to join our existing Product Certification team on a full-time and permanent basis. This is a remote position however, the ideal candidate will reside within the UK or Poland.

About The Role 

In this role, you will provide invaluable operational support to the delivery of Global Product Certification programmes across multiple sectors and certification domains. You will drive operational efficiency and compliance through effective administration, coordination, and maintenance of certification activities whilst working closely with internal teams and external clients. 

Key Responsibilities & Accountabilities:

  • Support certification activities across the full lifecycle, ensuring timely progression from initial engagement through to completion. 

  • Support the preparation and process certification documentation and recommendations in line with defined procedures.

  • Ensure compliance with certification schemes, standards, and internal policies. 

  • Coordinate and support certification lifecycle activities including surveillance, renewals, and periodic reviews. 

  • Maintain accurate diaries, trackers, and schedules to support effective programme delivery. 

  • Liaise with internal departments and external clients to support smooth delivery and operational efficiency.

  • Support the implementation and continuous improvement of certification systems and processes. 

Essential Experience: 

  • Proven experience in an administrative or an operational support role within a regulated, technical, or service‑based environment. 

  • Strong communication skills with the ability to support a wide range of internal and external stakeholders. 

  • Strong organisational skills with the ability to manage multiple tasks and priorities accurately. 

  • The ability to follow defined processes, rules, and procedures. 

  • High attention to detail and commitment to data accuracy, process compliance, and service excellence. 

  • The ability to track work, manage diaries, and meet agreed timescales. 

  • Extensive use of MS packages including Excel, Teams, Outlook and Sharepoint. 

 
Desirable Experience: 

  • Previous experience in certification, compliance, or quality environments.

  • Exposure to global or multi-sector programmes. 

  • Experience supporting technical teams or certification processes.

  • Familiarity with certification schemes (e.g. Kitemark® or CE marking) 

  • Previous experience using SAP  

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient, and finally to inspire trust in their products, systems, services, and the world we live in.
 

Headquartered in London, BSI is the world's first national standards organisation with more than 120 years of experience. We are a global partner for 86,000 companies and organisations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cybersecurity expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organisation all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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