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ServiceNow Architect / Sr. Developer (ITAM & ITOM Specialization)

Roles & Responsibilities

  • Hands-on experience in enterprise-level ServiceNow ITAM/ITOM architecture and design, including defining implementation steps and roadmaps.
  • Experience in ServiceNow ITAM, ITOM, Discovery, Cloud Discovery, Service Mapping, and CMDB development.
  • Proficiency with ServiceNow Integration Hub, Flow Designer, and CSDM; enterprise API development, workflow automation, and Common Service Data Model alignment.
  • Expert-level knowledge of ITAM, SAM Pro, HAM Pro for IT Asset Management, software license optimization, and hardware lifecycle management with automated discovery and reconciliation.

Requirements:

  • Lead the design and implementation of enterprise ServiceNow ITAM/ITOM architecture, including roadmap creation and stepwise delivery.
  • Develop and maintain ServiceNow ITAM/ITOM modules (Discovery, Cloud Discovery, Service Mapping, CMDB Development) and ensure data integrity and 100% CMDB accuracy, including CI relationships and attributes.
  • Own integrations: ServiceNow ITOM integration with third-party tools, automation, data collection, correlation, administration, configuration, and customization; leverage Integration Hub and Flow Designer; align with CSDM.
  • Oversee CMDB dashboards and health: CMDB workspace, CMDB/CSDM data foundation, discovery workspace, and CMDB health dashboards; ensure complete infrastructure visibility and governance; optimize asset management (ITAM/SAM Pro/HAM Pro) and hardware lifecycle management.

Job description

Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title: ServiceNow Architect / Sr. Developer (ITAM & ITOM Specialization) 

Location: Remote 

Qualifications

Requirements:

  • Hands on experience in Enterprise Level ServiceNow ITAM & ITOM architecture and Design and define implementation steps / road-map
  • Experience in working in ServiceNow ITAM, ITOM, Discovery, Cloud Discovery, Service mapping, and CMDB Development
  • ServiceNow Integration: ServiceNow ITOM integration with third-party tools automation, data collection and correlation, administration, configuration and customization.
  • Proficiency in Integration Hub, Flow Designer, CSDM with comprehensive experience in enterprise API development, workflow automation, and Common Service Data Model alignment ensuring complete infrastructure visibility
  • Expert-level knowledge of ITAM, SAM Pro, HAM Pro for comprehensive IT Asset Management, software license optimization, and hardware lifecycle management with automated discovery and reconciliation
  • Ensure data integrity and 100% accuracy within the CMDB for all hardware assets, including CI relationships and attributes. Experience in CMDB dashboard analysis and maintenance for CMDB workspace, CMDB and CSDM data foundation, discovery workspace, and CMDB health Dashboard. 

Certifications:

Industry Leading ServiceNow certifications – ServiceNow Architect, ServiceNow Admin, etc.

Additional Information

Thanks & Regards, 

Praveen Kumar,

Sr. Recruiter

Zillion Technologies Inc

E-mail: praveen(at)zilliontechnologies(dot)com 

Phone: 571-814-3745 

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