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Debit Card Support Specialist Debit Card Disputes Clerk Remote

Zillion Technologies, Inc.

Key Facts

Remote From: 
Virginia (USA)
Full time
English

Other Skills

  • •
    Microsoft PowerPoint
  • •
    Microsoft Word
  • •
    Microsoft Excel
  • •
    Adaptability
  • •
    Detail Oriented
  • •
    Communication

Roles & Responsibilities

  • Basic understanding of VISA rules and disputes.
  • Previous debit card fraud experience.
  • Experience with Reg. E disputes.
  • Proficient in Microsoft Office tools like Word, Excel, PowerPoint, and SharePoint.

Requirements:

  • Investigate debit card disputes, including fraud and non-fraud cases.
  • Complete regulatory reports as needed.
  • Maintain compliance with relevant regulations and standards.
  • Support the team due to increased workload and staff attrition.

Job description

Company Description

Zillion Technologies Inc. (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title Debit Card Disputes Clerk Financial Investigations Support Specialist

Number of Positions 1

Job Location Glen Allen, VA, 22546 (Remote)

Job Description

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and nonfraud related), while maintaining the banks compliance with Regulation E, VISA, NACHA, and AUBs T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications
  • Basic understanding of VISA rulesdisputes
  • Excellent communication skills, including writing, editing, proof reading, and speaking
    • Ability to lead projects independently.
    • Ability to address audiences of varying sizes internally and externally
    • Ability to exercise sound business judgment
    • Working knowledge of generally accepted business practices for internal communications
    • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
    • Ability to handle multiple tasks with attention to details
    • Flexible, able to adapt to change and comfortable with ambiguity.
      • Previous debit card fraud experienceunderstanding
      • Previous Reg. E dispute experience.
        • Additional Information

          Regards,

          Praveen Kumar,

          Sr. Recruiter

          ZILLION TECHNOLOGIES, INC

          Email: praveen(at)zilliontechnologies(dot)com

          Direct: 571 8143745

          Website: www.zilliontechnologies.com

          Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.
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