Key Facts

Remote From:

Full time

English

Hard Skills

Electronic Health Record Applications Digital File Management Medical Record Management Medical Record Management Demographic Analysis Customer Relationship Management Cross-Functional Collaboration Google Workspace Activities Of Daily Living (ADLs) ABA Intervention +3 more

Other Skills

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Scheduling
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Customer Service
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Communication
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Time Management
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Detail Oriented
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Prioritization
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Empathy

Roles & Responsibilities

Previous experience in healthcare intake, patient services, or related customer service role preferred.
Strong communication skills with ability to explain complex information clearly and empathetically.
Excellent organizational skills and attention to detail.
Proficiency with digital tools such as Google Workspace, CRM, or EHR software.

Requirements:

Serve as the initial point of contact for healthcare clients seeking ABA therapy services.
Collect, review, and verify client demographic, insurance, and medical information.
Explain intake procedures, program details, and service eligibility to clients and families.
Coordinate scheduling of clinical assessments and intake appointments.

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Job Title: Healthcare Intake Specialist

Company: ReWorks Solutions

Location: Remote (South Africa – US Hours - 9am-5pm EST)

Type: Full-Time

Responsibilities:

Serve as the initial point of contact for healthcare clients seeking ABA therapy services.
Collect, review, and verify client demographic, insurance, and medical information.
Explain intake procedures, program details, and service eligibility to clients and families.
Coordinate scheduling of clinical assessments and intake appointments.
Maintain accurate and timely records within electronic health record (EHR) and intake management systems.
Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding.
Follow up with clients to obtain outstanding documentation and resolve intake-related issues.

Requirements

Previous experience in healthcare intake, patient services, or related customer service role preferred.
Strong communication skills with ability to explain complex information clearly and empathetically.
Excellent organizational skills and attention to detail.
Proficiency with digital tools such as Google Workspace, CRM, or EHR software.
Ability to work independently and manage multiple priorities in a remote work environment.
Familiarity with ABA therapy services or behavioral health industry is a plus.
Reliable internet connection and availability during US business hours.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.