Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Service Layer Clinical Documentation Working With The Developmentally Disabled Care Coordination Care Coordination Patient Education And Counseling Electronic Referrals Integrated Care Health Data Management Care Management +2 more

Other Skills

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Needs Assessment
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Communication
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Time Management
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Teamwork
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Empathy
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Social Skills
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Problem Solving

Roles & Responsibilities

High School diploma or GED with 6+ years of experience working with BH/MH/SU/IDD populations
Associate’s degree with 4+ years of experience working with BH/MH/SU/IDD populations
Bachelor’s degree with 2+ years of experience working with BH/MH/SU/IDD populations
Equivalent combination of education and experience; valid driver’s license and reliable transportation; must reside within Trillium’s catchment area

Requirements:

Provide short-term care coordination and service linkage for individuals diagnosed with autism spectrum disorder who are not eligible for or have opted-out of Tailored Care Management
Conduct outreach to members and legal guardians to assess unmet needs and connect them with appropriate services and resources
Coordinate services for members with behavioral health, physical health, co-occurring conditions, and other multi-morbid needs; facilitate referrals to health-related services and community resources
Complete required documentation in Trillium’s care management platform within established timelines and collaborate with the integrated care team

Trillium Health Resources

Insurance

About Trillium Health Resources

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 501 - 1000

Website LinkedIn See all jobs →

Job description

Pay Plan Title: Coordinator

Working Title: RCT (RB-BHT) Care Coordinator

Position Number: 91382, 91383, 91384, 91385, 91386

FLSA Status: Exempt

Posting Salary Range: $54,106 - $67,210

Office Location: Remote within Trillium’s Catchment area. (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for an RCT (RB-BHT) Care Coordinator to join our team! The RCT (RB-BHT) Care Coordinator is responsible for providing short-term care coordination and service linkage for individuals diagnosed with autism spectrum disorder who are either not eligible for or have opted-out of Tailored Care Management and have co-occurring chronic, unresolved or complex physical, developmental disabilities, behavioral health and social determinant needs.

The RCT (RB-BHT) Care Coordinator will conduct outreach to members and their legal guardians to assess unmet needs and connect them with the most appropriate services and resources. The Care Coordinator is expected to complete all required documentation, paperwork, and tasks within Trillium’s care management platform according to established timelines.

This position will serve as a member of the integrated care team and provide input and collaboration with other team members as needed. The role is essential in assisting members and/or legal guardians in obtaining the needed services and supports, identifying available housing, transportation, nutritional resources, and communicating with providers to promote coordinated and integrated whole person care.

On a typical day, you might:

Serve as a resource for accessing community-based resources and supports.
Assist with coordinating services and support for members.
Engage identified members into Care Coordination and utilize data and information from multiple sources to address members’ needs.
Provide care coordination to assigned members with identified behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions.
Provide education about all available services, natural and community support, treatment options, diagnosis, etc.
Facilitate referrals for health-related services, community-based resources and social support services.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm with flexible work schedules for some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

Qualifications

Required:

High School diploma/GED and six (6) years of experience working with BH/MH/SU/IDD population; OR

Associate’s degree and four (4) years of experience working with BH/MH/SU/IDD population; OR
Bachelor’s degree and two (2) years of experience working with BH/MH/SU/IDD population; OR
Equivalent combination of education and experience.
Must have a valid driver’s license and reliable transportation.
Must reside within Trillium’s catchment area, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, or Wilson.
Must be able to travel within catchment as required.

Preferred:

Degree in Human Services
Bachelor’s degree

Deadline for Application: July 2, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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