The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.
Job Description:
At XTIUM, we don’t just build IT solutions—we build careers. Our culture is designed to empower individuals to achieve their best while making a real impact. You’ll have the opportunity to connect with our leadership team, embrace challenges, and celebrate success in a dynamic, fast-paced environment. If you’re passionate, driven, and eager to grow, XTIUM is where your potential meets opportunity. Our team members are the driving force behind our success, and we’re looking for passionate, resilient individuals eager to grow and make a meaningful impact. If you’re ready to contribute and help shape the future, XTIUM is the place for you.
About the Role:
XTIUM is looking for a Tax Accountant to support tax compliance with a strong emphasis on accurate billing, customer support, and cross‑functional collaboration. This role requires hands-on experience with SureTax and Workday, and frequent interaction with Billing, Customer Success, Sales Operations, and customers to resolve tax‑related questions.
Job Responsibilities:
- Lead the coordination, preparation, and review of all company-wide tax filings, including Federal, State, and international corporate income tax returns, Sales & Use Tax, Gross Receipts Tax, Property Tax, USAC, and VAT filings.
- Prepare, review, and file sales & use tax returns for technology services across multiple jurisdictions
- Act as a tax subject-matter expert for customer tax questions, including billing discrepancies, taxability inquiries, and exemption reviews
- Partner with Billing, Customer Success, Sales, Finance, and Product teams to ensure accurate tax calculation and issue resolution
- Support configuration, maintenance, and troubleshooting of SureTax to ensure proper tax determination and billing accuracy
- Utilize Workday to support tax reporting, account reconciliations, data analysis, and audit support
- Ensure alignment between tax rules, billing systems, and customer contracts
- Serve as the primary point of contact for all tax audits and inquiries from taxing authorities
- Manage responses to notices and assessments, ensuring timely and appropriate resolution
- Identify, assess, and mitigate tax risks while maintaining strong internal controls over tax processes
- Reconcile sales & use tax accounts and support month-end and year-end close processes
- Monitor changes in state and local telecom tax regulations and assess operational and customer impact
- Identify and recommend process and system improvements to enhance compliance, efficiency, and customer experience
- Manage relationships with external advisors, including Big 4 firms, to support corporate and indirect tax compliance and planning
Job Qualifications:
Required Qualifications
- Bachelor’s degree in Accounting, Finance, or related field
- 5+ years of experience in sales & use tax
- Hands-on experience with SureTax (required)
- Experience working within Workday for financial reporting, reconciliations, or tax-related analysis
- Strong knowledge of multi-state indirect tax compliance and telecom-specific taxes
- Experience interfacing with customers and resolving tax-related billing questions
- Proven ability to collaborate with Billing, Customer Success, Sales, and IT teams
- Strong attention to detail and ability to explain complex tax concepts to non-tax stakeholders
Preferred Qualifications
- CPA, CMI, or other indirect tax certification
- Experience supporting enterprise customers or customer audits
- Additional ERP or billing system experience
The salary range for this position is $85,000 - $125,000/annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location. We offer a competitive benefits package with Med/Dental/FSA/401(k)/Flexible Paid Time Off.
XTIUM is an equal opportunity employer.
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