Pay Plan Title: Unit Manager
Working Title: Manager, Provider Performance
FLSA Status: Exempt
Posting Salary Range: $67,632- $90,457
Office Location: Remote within North Carolina
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for a Manager, Provider Performance to join our team! The Manager, Provider Performance leads provider network operations and is accountable for execution of network strategies and team performance. The role directs staff and manages cross functional activities to support provider performance, analyze provider data, and ensure network adequacy, compliance, and operational effectiveness.
On a typical day, you might:
- Lead and manage provider network staff, including performance, coaching, and accountability
- Direct execution of network development and management activities to support provider performance and value-based care
- Monitor provider performance, capacity, and compliance to identify gaps and support network optimization
- Lead resolution of provider performance issues, access barriers, and network deficiencies
- Oversee provider data accuracy and performance analytics to support reporting, decision making, and value-based care initiatives
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- Associate's degree in Business Administration, Healthcare Administration, Public Health, Data Analytics, or Health Informatics and three (3) years of experience in network management, contracting, data analytics, data management, practice management, or related healthcare operations; OR
- Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Data Analytics, or Health Informatics and one (1) year of experience in network management, contracting, data analytics, data management, practice management, or related healthcare operations; OR
- Equivalent combination of education/experience.
- Must have a valid driver’s license.
- Must reside within North Carolina.
- Must be able to travel within catchment as required.
Preferred:
- Master’s degree in Business Administration, Healthcare Administration, Public Health, Data Analytics, or Health Informatics
- Supervision of two (2) or more employees
- Working knowledge of the Health Care Payment Learning & Action Network (HCP LAN) framework and Alternative Payment Models (APMs)
- Working knowledge of value-based purchasing concepts
- Certifications: Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma Green Belt, Project Management Professional (PMP) or an equivalent project management certification will be accepted
Deadline for Application: Monday, June 1, 2026 at 11:59 PM
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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