Configuration Analyst

You Are:

We are searching for a highly motivated Configuration Analyst to join our team. As a Configuration Analyst, you will support basic configuration tasks within the iKA systems platform for assigned accounts. he analyst will work closely with cross-functional teams to ensure accurate configuration of benefits, provider contracts, and pricing rules. 

The Opportunity:

• Assist in configuring and maintaining iKA systems settings for claims, pricing, and benefits.
• Support testing and validation of configuration changes.
• Document configuration activities and assist with updates to system workflows.
• Execute basic test cases and assist in identifying issues during configuration testing.
• Support post-production monitoring and reporting. Maintain clear and accurate documentation of configuration tasks and decisions.
• Communicate effectively with team members and escalate issues as needed.
• Analyze data and assist in troubleshooting configuration issues.
• Apply critical thinking to support resolution of routine problems.
• Collaborate with senior analysts, business teams, and offshore resources.
• Participate in team meetings and contribute to solution development.
• Follow organizational policies, procedures, and regulatory requirements.
• Support audit and documentation efforts as directed.

This position description identifies the responsibilities and tasks typically associated with the performance of the position.  Other relevant essential functions may be required.

Qualifications:

• Associates Degree or some college coursework in Computer Science, Business Administration, or a related field preferred.
• 2+ years of experience in healthcare systems or configuration support required.
• Exposure to iKA systems, HealthRules, Facets, AMISYS, or QNXT is helpful but not required.

Skills & Competencies:

• Basic understanding of testing and debugging concepts.
• Strong communication and teamwork skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Visio and Agile tools (e.g., JIRA) is a plus.

Geographic Responsibility:  Remote, US

Type of Employment: Full-time, permanent 

FLSA Classification (USA Only): Exempt 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

#LI-Remote 

**The annual US base salary range for this position is $80,000 to $100,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.