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Services Product Manager

Roles & Responsibilities

  • Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA preferred)
  • 3+ years of experience in services product management or marketing, ideally within tech or telecommunications
  • Proven success in launching new services and translating complex data into strategic growth
  • Exceptional analytical, problem-solving, and organizational skills

Requirements:

  • Develop and execute global service growth strategies leveraging competitive analysis and market research
  • Drive revenue growth through pricing strategies, service packaging, and go-to-market tactics; identify upsell opportunities
  • Collaborate with Sales, Finance, Operations, and Support to ensure seamless service delivery and strong stakeholder alignment
  • Lead end-to-end lifecycle of service launches, prioritizing tasks and providing data-driven insights to senior leadership

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview

The Services Offer Management team is a part of Motorola's Global Services segment responsible for the strategy, creation, and maintenance of Motorola Solutions' Managed, Support & Professional services offerings across all our portfolios. These individuals who are located globally are tasked with growing Motorola's business by creating services that go along with the Company's products to create solutions. This particular role is focused on the Video and Command Centre Software segment of Motorola Solutions.


Job Description

Motorola Solutions is seeking a strategic and results-driven Services Product Manager to drive the growth and value of our global services portfolio. This role focuses on maximizing revenue through innovative pricing, packaging, and go-to-market tactics while providing leadership in a fast-paced, collaborative environment.

Key Responsibilities

  • Strategy & Growth: Develop and execute global strategies to enhance service value, utilizing competitive analysis and market research to stay ahead of industry trends.

  • Commercial Execution: Drive revenue growth through expert pricing strategies, service packaging, and promotional tactics tailored to diverse market needs.

  • Cross-Functional Collaboration: Partner with Sales, Finance, Operations, and Support teams to identify upselling opportunities and ensure seamless service delivery.

  • Data-Driven Insights: Analyze service usage trends and KPIs to inform product development and provide actionable business updates to senior leadership.

  • Stakeholder Management: Cultivate strong relationships with key partners and vendors to strengthen the service ecosystem and maintain a competitive edge.

  • Project Leadership: Manage the end-to-end lifecycle of service launches, prioritizing tasks effectively to meet deadlines across multiple simultaneous projects.

  • Communication: Articulate complex ideas persuasively to internal stakeholders and customers, ensuring alignment across all levels of the organization.

Qualifications

  • Bachelor’s degree in Business, Engineering, Computer Science, or a related field (MBA preferred).

  • 3+ years of experience in services product management or marketing, ideally within tech or telecommunications.

  • Proven success in launching new services and translating complex data into strategic growth.

  • Exceptional analytical, problem-solving, and organizational skills.

  • Ability to travel up to 25% of the time.

Target Base Salary Range: $115,000- $135,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1


Basic Requirements

  • Must have a Bachelor's degree or higher in business, engineering, or computer science

  • Must have 3+ years of Services Product Management experience


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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