Executive Assistant - 1316 - Cape Town, South Africa

About the client:

Our client is a US-based, fully remote team specializing in WordPress and Shopify website development. They’ve built a reputation for outstanding customer service, attention to detail, and top-quality work. They partner with design and marketing agencies, e-commerce brands, and many other website clients.

Their culture emphasizes treating people well, maintaining a positive and supportive environment, and continuously striving to improve their skills and processes to deliver top-quality development work.

About the role:

We are seeking a highly proactive, emotionally intelligent, and deeply trustworthy Executive Assistant to act as the ultimate partner to the agency's owner. This is not a standard, routine administrative role— it is a critical, high-trust position designed to manage the owner’s professional and personal ecosystem, directly minimizing friction and managing operational stress levels.

The ideal candidate will serve as a foundational anchor for both the founder and the broader team, filling in gaps seamlessly across operations, client relations, and personal scheduling. You will be taking over from a deeply valued predecessor who held the role for six years, meaning the position demands someone who thrives on building long-term working relationships, values absolute discretion, and possesses the professional maturity to handle sensitive company and personal data.

What you’ll be doing:

• Comprehensive Calendar & Schedule Management: Manage the owner's personal and professional calendars, scheduling work appointments, tracking visits, family agendas, and setting up critical updates.

• Inbox & Communication Triage: Act as the primary gatekeeper for the owner’s email, sorting priorities, addressing urgent client communications, and keeping communication channels running efficiently.

• Operational & Team Liaison: Assist in routing and assigning tasks to internal technical and creative teammates, ensuring projects keep moving even when the owner is focused elsewhere.

• Financial & Trust-Based Tasks: Safely manage company and personal credit card transactions, track minor accounting details, and execute sensitive business or personal purchases with absolute integrity.

• Client & Public Relations Support: Confidently interface directly with US-based clients over email and phone, handling updates and inquiries with exceptional clarity and professionalism.

• Personal & Family Assistance: Maintain a warm, empathetic, and attentive awareness of the owner’s family schedule and unique requirements, treating personal matters with the same care and seriousness as business operations.

Who are we looking for?

• 4 to 5+ years of experience in a dedicated Executive Assistant or high-level Operations Support role, specifically supporting US-based CEOs or Founders

• Foundational experience or clear familiarity with the digital marketing, web development, or technical agency workspace to ensure a fast onboarding ramp.

• Excellent written and spoken English skills.

• Proven experience in basic bookkeeping and managing financial transactions for both business and personal expenses.

• Strong experience working with spreadsheets (Google Sheets / Microsoft Excel) and familiarity with project management platforms (such as Asana, Trello, or Jira).

• Empathetic, trustworthy, and organized, with a natural ability to anticipate an executive's needs and proactively close administrative gaps.

• Highly reliable, consistent, and accountable. 

Position: Executive Assistant

Remote Status: Fully Remote

Working Hours: 9 am - 5 pm MT

Holidays: US Federal Holidays

Salary: USD 1200 - USD 1700 per month

Internal Job ID: 1316