Business Analyst - Commercial Residential Property Insurance

Position Summary: 

We are seeking an experienced Business Analyst with solid expertise in commercial residential property insurance to support the design, enhancement, and implementation of underwriting and policy administration capabilities for specialized property programs including:

• HOA / Homeowners Associations
• Small condominium associations
• Assisted living facilities
• Habitational risks
• Other small commercial residential property lines

This is not a data analyst or reporting-focused role. We are specifically looking for candidates with prior experience translating insurance products, underwriting, rating, forms, and workflow requirements into detailed business and system requirements for digital insurance platforms.

Essential Functions:

• Partner directly with Underwriting, Product, Operations, Compliance, and Technology teams to gather and document business requirements
• Translate underwriting guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirements
• Support enhancements and configuration of online quote/bind applications and policy administration systems
• Create user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifacts
• Work closely with developers and QA teams throughout the SDLC to ensure requirements are accurately implemented
• Analyze impacts of product or regulatory changes to system functionality and business processes
• Participate in testing validation, defect triage, and production implementation activities
• Support ongoing modernization and automation initiatives for commercial residential property insurance products