Role overview

Qualifications

7+ years of project management experience
Experience with Salesforce Platform and Apex
Strong stakeholder management and risk management
Excellent written and verbal communication

Responsibilities

Plan and monitor L1/L2 support; conduct weekly and monthly meetings with customers
Coordinate project tasks, monitor enhancements, manage resources, and ensure on-time deliverables
Effectively communicate with stakeholders, eliminate blockers, manage risks, and monitor reporting SLAs
Document project processes using various project management tools and ensure top-quality results and project success

Key facts

Remote from: Anywhere
Full time
Senior (5-10 years)
Project Manager
English

Hard skills

Salesforce Platform Design And Development Apex Code Project Management Project Status Reports Project Documentation Project Management Project Management Stakeholder Communications Meeting Facilitation Risk Management Resource Management Technical Delivery Management Total Quality Management Online Communication

Other skills

Task Planning
Scheduling
Non-Verbal Communication
Time Management
Problem Solving

About the company

Infrabyte Technology Solution Pvt. Ltd.

At Infrabyte, we understand that each business has unique needs when it comes to CRM solutions. That's why we offer tailored CRM solutions designed to fit your specific requirements. Our team of experienced consultants will work closely with you to understand your business needs and help you choose the right CRM solution that fits your budget and maximizes your ROI. It is our constant endeavour & unique industry-based consultative approach that helps the clients envisions, build and run more efficient businesses. Infrabyte Technology solution manage the most essential business processes to maximise business success. Contact us today to learn more about how we can help you achieve your business goals.

Company details

Company size51 - 200

Links

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Job description

This is a remote position.

Must have 7+yrs experience

Role/Position: Support Manager.

Skills: Project managing,Apex, Salesforce Platform.

Timings: 2pm to 10pm

Project Manager, Project Management, Stake holder management, Risk Management, Reporting, Delivery, Monitoring SLA, Reporting SLA,

Conducting weekly/Monthly Meeting with customer.

Plan L1/L2 Support.

Monitor the enhancements, Good written/Oral communication.

Monitoring Enhancements, Planning and documenting project tasks, ensuring deliverables are delivered on-time, managing all project resources, effectively communicating with stakeholders, eliminating blockers and potential risks, Documenting projects process using various project management tools, Ensuring top-quality results and project success.

Ready to work in CET Timezone 2.00pm to 10.00pm IST.