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IT - Network Engineer I

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Time Management
  • Teamwork
  • Social Skills
  • Business Ethics
  • Self-Motivation

Roles & Responsibilities

  • Associate degree (2-year) or 2-4 years IT experience in information technology, preferably in networking
  • Knowledge of core networking functions (Routing, Switching, OSI Model)
  • Certifications: Net+ and CCNA (preferred)
  • Valid Georgia driver's license

Requirements:

  • Install, maintain, and troubleshoot network equipment, wiring, and connectivity for county offices, home office, and VPN users
  • Monitor network performance and security; maintain documentation and disaster recovery procedures for remote sites
  • Research, plan, and implement upgrades to network infrastructure while aligning with security policies
  • Provide 24/7 on-call support, liaise with Internet Service Providers and internal teams, and communicate technical issues to management

Job description

DESCRIPTION OF ESSENTIAL DUTIES:

  • Install and maintain communications equipment and wiring in the county offices and in the home office.
  • Maintain the highest level of network security allowed for according to business model
  • Troubleshoot wired and wireless connectivity issues for county, home office users, and on some occasions, VPN users
  • Monitor network performance and make adjustments as deemed necessary
  • Maintain appropriate documentation on current network practices and equipment
  • Develop and maintain appropriate Disaster Recovery procedures for remote sites and documentation
  • Develop working knowledge of Security policies and practices as it relates to networking equipment
  • Research, plan and implement upgrades to network and network infrastructure as needed
  • Position has responsibility for a component of IT security for their functional area

 OTHER RESPONSIBILITIES/REQUIREMENTS

  • Develop and maintain a positive relationship with Internet Service Provider vendors and company personnel.
  • Keep management and team members informed of technical issues that arise
  • Be available for 24/7 on-call rotation
  • Some travel required with occasional overnight trips.
  • Superb communications/interpersonal skills with the ability to interact with others
  • Positive, customer-focused attitude
  • Must be able to solve highly complex technical problems
  • Must know how to read, analyze and interpret procedures, instructions and technical documents
  • Must know how to research and analyze trends in the IT industry.
  • Must be able to solve problems and understand when it is necessary to seek assistance in the performance of work.
  • Ability to manage multiple projects and activities independently as well as work in a team environment
  • Ability to follow sound business ethics when executing job responsibilities
  • An understanding of the importance of procedures and the need to follow them is required.
  • Must have an understanding of the importance of learning is never-ending.
  • Must be a self-motivated individual, willing to constantly evaluate the environment for improvement

QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: 

  • Associate (2-year) degree, or 2-4 years combined work experience in information technology field: preferably in network field.
  • Knowledge of Core Networking functions (Routing, Switching, OSI Model)
  • Certifications: Net+, CCNA (preferred).
  • Must have and maintain a valid Georgia driver’s license.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

  • Must be able to lift and carry 50 pounds on frequent basis.
  • Working in confined spaces such as attics and crawl spaces is required.
  • Ability to manage multiple projects and activities independently as well as work in a team environment.
  • Ability to follow sound business ethics when executing job responsibilities.
  • An understanding of the importance of procedures and the need to follow them is required.

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