The Senior Project Manager / Operations Lead supports day-to-day operational execution for large-scale healthcare transformation, public sector modernization, and public health initiatives. This role is responsible for coordinating program operations, managing schedules and deliverables, facilitating stakeholder engagement activities, and supporting overall Program Management Office (PMO) functions to ensure successful program execution.
The Senior Project Manager / Operations Lead works closely with program leadership, internal teams, subcontractors, and client stakeholders to maintain alignment across workstreams, monitor progress against program objectives, and ensure timely completion of deliverables and operational activities.
This role requires a highly organized and proactive professional with strong program coordination, communication, and operational management capabilities. The ideal candidate is comfortable managing multiple priorities in fast-paced environments and supporting complex initiatives involving cross-functional teams and external partners.
This role may support Rural Health Transformation Programs (RHTP) and other state-led healthcare transformation initiatives focused on improving healthcare access, quality, delivery system performance, care coordination, and population health outcomes.
Key Responsibilities
Program Operations & Coordination
- Lead day-to-day program operations, coordination activities, and Program Management Office (PMO) functions across multiple workstreams.
- Manage program schedules, milestones, deliverables, and action item tracking to ensure alignment with project timelines and contractual requirements.
- Coordinate meetings, working sessions, stakeholder discussions, and governance activities, including agenda development, facilitation support, and documentation of outcomes.
- Monitor operational progress and communicate status updates, risks, dependencies, and escalation items to program leadership.
- Manage coordination and communication activities across internal teams, subcontractors, vendors, and subrecipients.
Deliverable & Reporting Management
- Track program deliverables, reporting deadlines, and operational priorities to support successful program execution.
- Prepare executive reports, status updates, presentations, dashboards, and program documentation.
- Maintain program documentation, meeting records, action logs, risk registers, and operational tracking tools.
- Ensure consistency, accuracy, and completeness of operational reporting and program materials.
Stakeholder Engagement & Communication
- Support engagement and coordination with client stakeholders, program leadership, and cross-functional teams.
- Facilitate communication across operational, technical, and administrative teams to support alignment and issue resolution.
- Assist with identifying operational risks, dependencies, and process improvement opportunities.
- Support follow-up activities and accountability tracking for decisions, action items, and deliverables.
Program Oversight & Implementation Support
- Lead implementation oversight activities, operational planning, and program coordination efforts.
- Monitor program performance, resource coordination, and workstream alignment to support successful delivery outcomes.
- Contribute to process improvement initiatives and operational efficiencies across the program.
- Provide operational leadership support for governance activities, executive meetings, and strategic planning sessions.
Team Collaboration
- Collaborate effectively across diverse teams in a fast-paced and highly collaborative environment.
- Demonstrate professionalism, accountability, responsiveness, and strong organizational skills.
- Support a culture of collaboration, operational excellence, and client-focused service delivery.
Education & Experience
- Bachelor’s degree required in Business Administration, Healthcare Administration, Public Health, Management, or a related field.
- Minimum of 8 years of experience supporting complex program operations, Program Management Office (PMO) coordination, reporting, stakeholder engagement, or implementation oversight within healthcare, public sector, or government environments.
- Experience supporting large-scale healthcare transformation initiatives, public health programs, Medicaid operations, or government modernization efforts preferred.
- Experience managing cross-functional workstreams, operational coordination activities, and program reporting preferred.
- Experience supporting subcontractor or subrecipient coordination activities preferred.
- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, or related project management certification preferred.
Required Knowledge, Skills & Abilities
- Strong organizational and operational management skills with the ability to manage multiple priorities and deadlines simultaneously.
- Experience supporting Program Management Office (PMO) operations, program coordination activities, and executive reporting processes.
- Strong communication and interpersonal skills with the ability to collaborate effectively across diverse stakeholder groups.
- Ability to coordinate complex schedules, meetings, deliverables, and operational activities in fast-paced environments.
- Experience maintaining operational tracking tools, documentation, and reporting artifacts.
- Strong attention to detail and ability to monitor progress, identify risks, and support issue resolution activities.
- Ability to synthesize operational information into concise and actionable updates for leadership.
- Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Teams, and SharePoint.
- Ability to work independently while collaborating effectively with distributed teams and external partners.
- Strong analytical, problem-solving, and critical thinking skills.
Work Schedule
Consistent, full-time work expected Monday – Friday, eight hours per day in a focused and fast-paced environment.
Americans with Disabilities Specifications
Physical Demands
Work involves regular computer use, including typing, reading from a screen, and participating in meetings. May require occasional travel to client sites, stakeholder meetings, or program-related events.
Work Environment
Primarily remote work environment with reliable internet access and a professional home office setup conducive to focused computer-based work. Position may require occasional onsite attendance at client locations, stakeholder meetings, or program-related events based on program requirements.
Pay & Benefits
Salary offered will be commensurate with experience for individuals in similarly situated roles. FP&C offers a competitive benefits package including:
- Health, Dental and Vision Insurance
- Group Life, Short Term Disability and Long-Term Disability Insurance
- 401K with company match
- Paid Time Off and Holidays
- Supplemental Benefits
EEO Statement
FP&C is an equal opportunity employer, and we are committed to seeking, employing, and treating all employees and applicants for employment without discrimination based on all characteristics protected by federal, state and/or local laws. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal “EEO is the Law” poster: https://www.eeoc.gov/poster.
Pipeline Opportunity Notice
FP&C is actively building a pipeline of qualified professionals to support anticipated healthcare transformation, rural health, Medicaid, and public sector modernization initiatives across multiple state and government clients. This posting supports active and anticipated healthcare transformation initiatives currently in proposal, implementation planning, or staffing phases across multiple state and public sector clients. Candidates selected through this process may be considered for current and future roles aligned to their experience and qualifications. Positions may support a variety of healthcare transformation initiatives, including Rural Health Transformation Programs (RHTP), healthcare delivery system modernization, operational transformation, program implementation, and strategic advisory services.
