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Technical Services Senior Specialist

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Decision Making
  • Team Leadership
  • Influencing Skills
  • Ethical Standards And Conduct
  • Organizational Skills
  • Verbal Communication Skills
  • Social Skills
  • Coaching

Roles & Responsibilities

  • Five-year university degree or equivalent in an animal science-related field, with a minimum of four years’ experience in intensive swine production systems.
  • Strong ability to evaluate performance and financial information and make informed decisions on opportunities in customer and partner operations.
  • Willingness and ability to travel domestically and internationally (approximately 40-50%), with fluent English, and excellent organizational and interpersonal skills.
  • Excellent verbal and written communication, leadership and team development skills, with a positive and proactive attitude.

Requirements:

  • Collaborate with customers to ensure PIC product performance and monitor performance opportunities for PIC commercial customers (GTC and reproduction focus).
  • Develop and implement technical plans, information, and initiatives to create value for customers through PIC products, technology, and services.
  • Provide regular technical updates to sales and supply chain teams and tailor customer service plans; help customers realize genetic potential of PIC products.
  • Ensure PIC Biosecurity protocols and standards of conduct are maintained in all interactions with customers and industry partners.

Job description

Role Overview:

PIC (part of Genus PLC) is looking for someone to join our team as a Technical Services Specialist

 

You will report to the Technical Services Manager for Southern Europe and be based in Spain

 

You will be responsible for providing professional service and support in customer systems with a primary target of supporting the customer in reaching and exceeding their targets for biological and financial performance. 

 

You will combine current technical knowledge with practical farm experience, you will help identify opportunity areas, suggest potential action plans and in many cases work side-by-side with customers to implement and realise the target advancements.

You Will:
  • Work with customers help ensure PIC product performance with the GTC and reproduction focus. 
  • Monitor performance levels and help establish and respond to performance opportunities targeted by PIC commercial customers.
  • Develop, with other team members, comprehensive plans, technical information, and initiatives aimed at creating value with customers through PIC products, technology and /or services.
  • Support the sales and supply chain teams with regular technical updates and tailored customer service plans.
  • Help customers realize the genetic potential of PIC products.
  • Ensure PIC Biosecurity protocols are adhered to at all times.
  • Ensure standards of conduct in dealing with customers, employees and allied industry in matters relating to social, professional, and ethical obligations
Requirements:
  • A 5-year university education or equivalent in an animal science related field preferred with a minimum of 4 years’ experience within intensive swine production systems required.
  • Ability to evaluate performance and financial information and make informed decisions regarding magnitude and target of opportunities in customer and partner operations.
  • Willing to travel both domestically and internationally, English language essential.
  • Excellent organizational and interpersonal skills including demonstrated success in leading and developing teams.
  • Outstanding verbal and written communication skills
  • Positive and proactive attitude
  • Ability to train, lead and influence others to perform at a high level, ability, and disposition to work both independently and as part of a team.
  • Ability to travel approximately 40-50%.
Business Overview:

PIC is the swine division of Genus PLC.

 

PIC currently supplies over 70% of the world’s top pork producers. We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe.

 

We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.

 

Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange.

 

Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing.  We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. 

 

Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.

 

Our Values

  • Collaborate as One Team
  • Create Value for Customers
  • Innovate with Purpose
  • Never stop improving

DEI

 

Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.

 

Tackling climate change: 

  • Monitor and identify goals for the reduction of our GHG emissions from our own operations.
  • Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced
  • Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals
  • Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs). 

Tackling PRRS:

  • Developing pigs through gene editing that are resistant to PRRSv (Porcine Reproductive and Respiratory Syndrome Virus), a deadly disease that causes animal death and suffering as well as the loss of billions of dollars in farm production worldwide.* 
Equal Employment Opportunities:

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Recruitment Fraud Warning:

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.

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