Logo for Mercury Insurance

Director, Product Research and Development (R&D)

Role overview

Qualifications

  • Bachelor’s degree required with emphasis in analytical fields (e.g., math, statistics, economics, finance, quantitative research); Master’s degree preferred.
  • 8+ years of product development experience; 10+ years of leadership experience in R&D.
  • 15+ years of experience in the property/casualty (PC) insurance industry preferred.
  • Up-to-date knowledge of the insurance market and emerging trends; strong analytical, pricing, and modeling skills; ability to review complex issues and develop strategic solutions; excellent interpersonal and staff development abilities; familiarity with statistical and machine learning models.

Responsibilities

  • Defines and drives strategic plans for the assigned line of business product development and execution in partnership with senior management; directs data research and statistical analyses to solve complex business problems; leads end-to-end product research, planning, resource coordination, implementation, and monitoring of product performance; prioritizes and governs the product development portfolio to focus on high-impact initiatives.
  • Evaluates and approves research plans and results, ensures rigor and actionability; oversees identification and resolution of product issues and directs implementation of recommended solutions and product enhancements; analyzes competitor pricing, features, and service levels to inform product and pricing strategies; establishes and oversees product training strategies and delivery.
  • Owns leadership and management of the Product Research and Development area for the assigned line of business; leads and develops team members; establishes training opportunities; oversees talent development, performance management, compensation decisions, and staff planning; drives decision-making for evaluating new ideas and pricing positions aligned with financial and strategic goals.
  • Leads cross-functional collaboration to implement changes in pricing, product models, and enhancements; ensures full integration with Underwriting, Sales, Claims, and other divisions to drive process improvements and product performance.

About the company

Mercury Insurance logo

Mercury Insurance

Insurance

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We are an award-winning company, and we owe that to our amazing team! We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Mercury was founded in 1961 by George Joseph, Mercury’s Founder and Chairman. Back in the 50s, everyone paid the same rate, regardless of their driving record. Joseph decided he could create a new system by developing an insurance company that used different factors to create fair and equitable rates for a variety of drivers. “We called our company Mercury, because I wanted us to be fast and nimble, just like the Roman God of business and merchants,” says Joseph. “He was also responsible for delivering good news to people on Earth, which is exactly what we do for Mercury customers every day.” We, Mercury Insurance (NYSE-MCY), are a leading independent broker and agency writer of automobile insurance in California and one of the fastest growing automobile insurers in the nation. We were ranked as the fourth largest private passenger automobile insurer in California, with over $4.5 billion in total assets, 4,500 team members, and 8,000 independent agents. We started by providing comprehensive coverage options for auto and expanded our offerings into home, condo, renters, and business insurance, as well as mechanical protection. We operate through a network of local, independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia.

Company details

Company typeLarge
IndustryInsurance
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Overview:

Position Summary:

The Director of R&D is a senior leadership role responsible for defining and driving the product strategy and overseeing the research, development and implementation of insurance products for the assigned line of business to achieve the profitable growth that supports the company vision. The Director will lead and manage a team of research and development professionals. The Director will lead and evolve a cross-functional process with Actuaries, State Product Management, Sales, Underwriting, and other stakeholders to continuously enhance the product and pricing.

 

This position will be responsible for personal property products (Homeowners and Landlords).
 

 

Geo-Salary Information:

An in-person interview may be required during the hiring process

 

State specific pay scales for this role are as follows:

$118,078.00 to $330,661.00 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$118,078.00 to $330,661.00 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$118,078.00 to $330,661.00 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities:

Essential Job Functions:

Product Strategy, Research, and Execution

• Defines and drives strategic plans for assigned line of business product development and execution in partnership with senior management.

• Directs and oversees data research and statistical analyses to solve complex business problems.

• Leads end-to-end product research, including initiating research, planning and coordinating resources, conducting research, leading implementation, and overseeing monitoring of product performance with specific focus on assigned line of business.

• Prioritizes and governs the product development portfolio to ensure focus on the highest-impact initiatives.

Lead Review, Governance, and Market Insight

• Evaluates and approves research plans and results, ensuring rigor, clarity of insights, and actionability.

• Oversees identification and resolution of product issues and directs implementation of recommended solutions and product enhancements.

• Directs and synthesizes analyses of competitor pricing, product features, and service levels, and translates insights into product and pricing strategies.

• Establishes and oversees product training strategies and ensures effective training delivery across the organization as needed.

Leadership and Management

• Owns leadership and management of the Product Research and Development area for assigned line of business

• Leads and develops team members; establishes training opportunities; and oversees talent development, performance management, compensation decisions, and staff planning.

• Builds and advances R&D Managers and Analysts at various levels, ensuring strong succession and capability development.

• Leads and owns the decision-making process for evaluating new ideas and pricing positions related to assigned line of business area, ensuring alignment with company financial and strategic goals.

Cross-Functional Ownership and Integration

• Leads and aligns colleagues and other divisions to implement and operationalize changes in pricing, product models, and product enhancements.

• Establishes and ensures full integration with Underwriting, Sales, Claims, and other divisions to drive process improvement and product performance.

 

 

Qualifications:

Education:

  • Minimum:   Bachelor’s Degree required with an emphasis in analytical concentration such as math, statistics, economics, finance, quantitative research, etc.
  • Preferred:   Master’s Degree

Experience:

  • Minimum: 
  • 8+ years experience in product development field
  • Or equivalent combination of education and/or experience
  • Preferred: 
  • 15+  years experience  in P&C Insurance industry preferred.
  • 10+ plus years leadership experience in R&D

Knowledge and Skills:

Minimum: 

• Highly motivated and driven individual with excellent critical thinking and problem-solving skills

• Up-to-date knowledge of insurance market and emerging change trends

• Advanced analytical and quantitative skills required.

• Strong track record of demonstrated creativity in pricing and product development.

• Ability to review highly complex issues that may have a significant financial impact on the Company and develop strategic solutions.

• Must have initiative and be a self-starter.

• Must have excellent interpersonal skills and be able to build committment to decisions.

• Must have excellent team building and staff development skills.

• Broard knowledge and experience with statistical and machine learning models

 

 

About the Company:

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

 

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits:

We offer many great benefits, including:

  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range: USD $107,344.71 - USD $300,603.92 /Yr.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Product Strategy Director Related jobs

Other jobs at Mercury Insurance

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.