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Receptionist I

Key Facts

Remote From: 
Full time
English

Other Skills

  • Time Management
  • Taking Messages
  • Detail Oriented
  • Compassion
  • Professionalism
  • Teamwork
  • Customer Service
  • Verbal Communication Skills
  • Empathy

Roles & Responsibilities

  • High School Diploma or GED
  • One year of related experience
  • Two years of college and/or business school
  • Local to the St. Lucie West area

Requirements:

  • Perform receptionist functions for assigned areas and/or departments.
  • Greet guests and provide appropriate assistance and information.
  • Receive, screen, route and respond to incoming telephone calls.
  • Take accurate messages and ensure timely delivery.

Job description

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Receptionist I

                        

Location

Port St Lucie

                    

Facility

Saint Lucie West Med Center

                     

Department

Tradition Mob 2 Facility Admin-Cleveland Clinic Martin Health

                      

Job Code

000479

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.        

 

Receptionists are often the first point of contact when patients come to Cleveland Clinic. Your warm smile, positive attitude and kind, compassionate and empathetic demeanor sets the tone for both the current visit and future visits. In this role, you will support the Ambulatory Reception Team through taking calls and routing them depending on whether it is a clinical or clerical call. Receptionists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. 

 

This role provides the opportunity to be a part of a team that is supportive of growth and development. Here, you will have the chance to enhance your skills each day, which may lead to internal movement within the enterprise. 

 

A caregiver in this position works days from 8:30AM – 5:00PM. Following the 90-day on-site training period, this caregiver may work remotely. Training will take place from 8:00AM – 4:30PM. 

 

This caregiver must be local to the St. Lucie West area. 

 

A caregiver who excels in this role will:  

  • Perform receptionist functions for assigned areas and/or departments.  

  • Greet guests and provide appropriate assistance and information.  

  • Receive, screen, route and respond to incoming telephone calls.  

  • Take accurate messages and ensure timely delivery.  

  • Comply with privacy and confidentiality policies when communicating with callers and guests.  

 

Minimum qualifications for the ideal future caregiver include:  

  • High School Diploma or GED 

  • One year of related experience 

 

Preferred qualifications for the ideal future caregiver include: 

  • Two years of college and/or business school 

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
     

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.

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