Job Role
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,877 pro rata (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary pay review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
Location: Remote role candidate must be based within the Kent, Surrey or Sussex area
Hours:18.5 Hours per week
Closing Date: 21 May 2026
Key Responsibilities
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Provide a warm welcome on reception and help create an environment where participants are supported to achieve their potential and make a positive contribution to the local community.
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Act as the first point of contact for participants, colleagues, visitors, and external agencies, building and maintaining strong working relationships with key partners and stakeholders.Input participant contact and attendance details onto the computerised record system in accordance with requirements.
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Retain petty cash and reimburse participants in line with financial procedures.
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Process incoming, outgoing, and internal mail, ensuring effective communication with stakeholders through the production of high-quality correspondence.
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Ensure volunteering roles are promoted nationally and in line with equality, diversity, and inclusion policy.Support the onboarding of volunteers, from managing online applications to ordering equipment.
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Process and record all volunteer expenses.Support the Volunteer Mentor Unit to gather evidence of volunteer impact.Maintain SharePoint and take responsibility for document control.Support the preparation of reports and presentations.
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Act as the Single Point of Contact (SPOC) for HR queries.
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Attend team meetings and produce clear, accurate minutes as required.Support the planning and delivery of volunteer events, ensuring all arrangements are in place and communicated.
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Adhere to company policies and contractual requirements, including health and safety, information security, equality, and inclusion, and handle personal data in accordance with data protection policy.
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Take responsibility for own professional development and undertake necessary training as identified through the performance review process.
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Undertake any other duties, as required, appropriate to the post.
Skills and Experience
Qualifications and Experience
- Level 2 qualification in Business Administration, Customer Service, or equivalent (desirable)
- Experience of engaging individuals who have experienced disadvantage and/or have complex needs
- Good knowledge of Microsoft Office, including Word, Excel, databases, and office equipment
Skills and Abilities
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Strong interpersonal skills, with the ability to work independently and as part of a team
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Effective time management, organisational, and administrative skills
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Strong verbal and written communication skills
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Ability to identify and implement solutions to problems
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High level of initiative and motivationAbility to work well under pressure
Additional Information
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
