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E-commerce (Shopify Manager) - PH

Key Facts

Remote From: 
Part time
Junior (1-2 years)
English

Other Skills

  • Microsoft Office
  • Microsoft Excel
  • Editing
  • Communication
  • Time Management
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • At least 1 year experience in eCommerce, website maintenance, and related industries
  • Experience with content, product, and inventory management
  • Experience with SEO knowledge of non-technical SEO best practices
  • Skills and knowledge of Shopify, Amazon, eBay platforms

Requirements:

  • Shopify/DTC site work: product creation from inception to SKU; pricing review, image loading, categories, collections, tags, metafields and metadescriptions, HS codes, COO cost/price, weight, channels; review launch readiness, monthly markdowns, homepage updates, and create POs in Shopify
  • DTC customer service: daily review of Gorgias and email; follow process docs; use macros or create new ones; handle returns and discount codes as needed
  • DTC marketing & wholesale ops: load email content into Klaviyo; create wholesale collections in Shopify (Brandboom/Faire sync); manage dropship collections; import orders and invoices; monitor payments and shipping; send monthly Faire emails
  • Wholesale/dropship platform administration: set up retailer templates with new offers; adjust images to platform approvals; assist with Mirakl integration and order/product synchronization

Job description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
 
And we’re looking for a E-COMMERCE SPECIALIST to start immediately!

Qualifications:
• At least 1 year experience in eCommerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Experience with SEO & knowledge of non-technical SEO best practices
• Skills and knowledge of Shopify, Amazon & eBay platforms
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, esp. Excel
• Knowledge of CSS Media queries


Tasks: 

SHOPIFY/ DTC SITE WORK Product Creation- from inception to sku assignment; review pricing, load images, check categories, type, collection and tags, metafields and metadescriptions, HS codes, COO cost / price , weight, channels etc. Group and Collection descriptions/ metadescriptions. Review product & site preparedness for launch (channels, listings etc).Product architecture projects- correcting costs, tags, product type, metafields etc as assigned. Markdowns: Adjust prices, tags and collections (monthly) Homepage- update verbiage and prints for each launch, other updates as directed. Create POs in Shopify when orders are to be placed.


DTC CUSTOMER SERVICE: Daily review Gorgias for Fletch, Email for BRVE customer service issues. Follow process documents, use macros or create new ones if needed. Create returns, discount codes, etc., as customer service support requires.

DTC Marketing: Load email content into Klaviyo as directed.
WHOLESALE: Create collections in Shopify for wholesale brandboom/ Faire sync, dropship sync (on average 1-2 collections/ month) Create linesheets in Brandboom (once every 3 months)Import orders from Brandboom to Shopify, send invoices, monitor payments, release to ship, monitor shipping. Send monthly emails via Faire to announce new products.


DROP SHIP WHOLESALE: Set up retailer templates with new offers (monthly on average) Adjust images to be platform-approved (after templates are created) Create RA’s or oversee customer service inquiries on MiraklAssist as needed with integration of orders or products.


Tools Proficiency: Shopify- Product Creation/ Listings/ Architecture. Collection creation. Gorgias, Google Docs/ Sheets/Excel, Klaviyo, Brandboom/Faire, AI like Claude, ChatGPT or similar, Canva and SEO general knowledge



Industry exposure:  E-commerce company using Shopify platform
Salary: PHP 16,000/MONTH part-time rate
NOTE: Salary is based on the client's budget and is fixed monthly.
 
Schedule:  8AM - 12PM Pacifi Standard Time
Location: 100% Remote/WFH Setup

Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
 
Benefits:
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

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