Key Facts

Remote From:

Full time

English

Hard Skills

Medical Licensing (Health Law) Regulatory Compliance Data Entry Database Management Systems Compliance Management Stakeholder Communications Credential Manager Algorithm Analysis Online Communication

Other Skills

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Internet Research
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Record Keeping
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Incident Reporting
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Microsoft Office
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Professionalism
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Non-Verbal Communication
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Client Confidentiality
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Time Management
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Teamwork
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Trustworthiness
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Customer Service
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Organizational Skills
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Detail Oriented

Roles & Responsibilities

Previous experience in credentialing, compliance, or related roles (preferred in healthcare or behavioral health).
Knowledge of state licensing requirements for behavioral health professionals (e.g., social workers, counselors, psychologists).
Strong written and verbal communication skills, and exceptional attention to detail and organizational abilities.
Ability to work independently, manage multiple tasks with competing deadlines, and proficiency with Microsoft Office and database management systems.

Requirements:

License verification and eligibility: Review and verify state-issued licenses and credentials of new and existing clinicians, ensuring professionals meet requirements to accept referrals in licensed states.
Data entry and records management: Accurately document verification outcomes, maintain HIPAA-compliant records, and update clinician profiles to reflect verified status promptly.
Compliance monitoring and clinician support: Monitor and report discrepancies or unethical conduct, and clarify licensing requirements and standards to clinicians.
Collaboration and communication: Collaborate with the clinical team to resolve verification issues and provide courteous, professional support throughout the verification process.

SuperStaff

About SuperStaff

SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service. WHAT MAKES US DIFFERENT SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.

Company type: SME

Founded: 2018

Company size: 201 - 500

Website LinkedIn See all jobs →

Job description

Key Responsibilities

License Verification:

Review and verify state-issued licenses and credentials of new and existing clinicians using relevant state boards.
Ensure all professionals meet the requirements to accept referrals in their licensed states.

Data Entry and Documentation:

Accurately document verification outcomes and maintain records in compliance with HIPAA standards.
Update clinician profiles to reflect verified status promptly.

Compliance Oversight:

Monitor and report any discrepancies or unethical conduct in user profiles.
Support clinicians by clarifying licensing requirements and standards.

Communication and Support:

Collaborate with the clinical team to resolve any verification issues.
Provide courteous, professional support to clinicians throughout the verification process.

Requirements

Education and Experience:

Previous experience in credentialing, compliance, or related roles (preferred in healthcare or behavioral health).
Knowledge of state licensing requirements for behavioral health professionals (e.g., social workers, counselors, psychologists).

Skills:

Review and interpret licensing regulations, statutes, and guidance documents to ensure compliance with applicable standards.
Ability to work independently and manage multiple tasks with competing deadlines.
Exceptional attention to detail and organizational skills.
Strong written and verbal communication.
Strong proficiency in online research and information retrieval; familiarity with advanced search techniques is a plus.
Proficient in Microsoft Office and familiarity with database management systems.

Values and Attributes: