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Product Enablement Trainer

Role overview

Qualifications

  • 1 year of experience using the Addepar platform, or 2+ years in software education services, support, professional services, sales, marketing, or relationship management at a financial services or SaaS technology company
  • Exceptional presentation and facilitation skills
  • Strong knowledge of the Wealth Management industry
  • Ability to tailor messaging about a product’s value proposition to varied audiences

Responsibilities

  • Deliver instructor-led courses and webinars for Addepar clients, prospects, partners, and employees, both virtually and in-person
  • Build and collaborate on new training content to equip a variety of Addepar users and employees for success
  • Scale the delivery of customer education programs to drive product adoption and usage across the Addepar user community
  • Manage the logistics required to deliver a top-notch training experience

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • 0
  • English

Other skills

  • Customer Service
  • Relationship Management
  • Accountability
  • Communication
  • Time Management
  • Teamwork
  • Creative Problem Solving
  • Organizational Skills
  • Learning Agility

About the company

Addepar logo

Addepar

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users trust Addepar to empower smarter investment decisions and better advice. With a client presence in more than 40 countries, Addepar’s platform aggregates portfolio, market and client data for over $4.5 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms, use cases and geographies. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Dublin, Edinburgh, Scotland and Pune, India.

Company details

Company typeSME
Company size501 - 1000

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Job description

Who We Are

Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva and São Paulo. 

The Role

For the Product Training Consultant role, we are looking for an operational expert and dedicated teacher who will own the end-to-end education experience from marketing to delivery, driving delight for the learners throughout. Additionally, as a member of a small team, you’ll be trusted to contribute to the overall vision of Addepar Academy and flex your skills to meet the needs of our rapidly iterating organization.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.

The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $68,000 - $106,000 (base salary) + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You’ll Do

  • Deliver outstanding instructor-led courses and webinars for Addepar clients, prospects, partners, and employees, both virtually and in-person.
  • Build and collaborate on new training content to equip a variety of different types of Addepar users and employees for success
  • Scale the delivery of customer education programs to drive product adoption and usage across the Addepar user community.
  • Collaborate with the Sales, Marketing, Product, and Services teams to drive attendance at our courses and interaction with our content.
  • Rapidly incorporate both product updates and client feedback into our course content and course experience.
  • Manage the logistics required to deliver a top-notch training experience.

Who You Are 

  • 1 year of experience using the Addepar platform, OR 2+ years in a software education services role, support, professional services, sales, marketing, or relationship management at a financial services or SAAS Technology company
  • Exceptional presentation and facilitation skills
  • Strong demonstrated knowledge of the Wealth Management industry
  •  Ability to tailor messaging about a product’s value proposition to varied audiences
  • Capable of working across multiple organizations and fostering cross functional relationships 
  • Outstanding logistical planning and organizational skills
  • Experience managing projects from start to finish
  • Excitement to continually learn and grow your knowledge
  • Travel required

Our Values 

  • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
  • Build Together - Collaborate to unlock the best solutions. Deliver lasting value. 
  • Champion Our Clients - Exceed client expectations. Our clients’ success is our success. 
  • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. 
  • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. 

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to ta-operations@addepar.com.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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