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Customer Service & Admin Assistant for a Homewares & Lifestyle Retail Company in Australia (Home Based Part Time)

Virtual Coworker

Key Facts

Remote From: 
Australia
Part time
Expert & Leadership (>10 years)
English

Other Skills

  • •
    Customer Service
  • •
    Microsoft Excel
  • •
    Record Keeping
  • •
    Microsoft Outlook
  • •
    Professionalism
  • •
    Communication
  • •
    Time Management
  • •
    Teamwork
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • Experience in customer service or administrative support
  • Proficiency with Pronto ERP and Excel for record keeping
  • Strong written and verbal communication skills
  • Proven organizational skills and attention to detail

Requirements:

  • Manage incoming customer email enquiries and provide professional responses.
  • Follow up on customer orders and provide status updates.
  • Update and maintain records within Pronto ERP and Excel.
  • Coordinate internal communication through Outlook and support day-to-day administrative tasks.

Job description

• Manage incoming customer email enquiries and provide professional responses.
• Follow up on customer orders and provide status updates.
• Assist with general administrative and back-office support tasks.
• Update and maintain records within Pronto ERP and Excel.
• Coordinate internal communication through Outlook.
• Support the local operations team with day-to-day administrative requirements.
Ready to apply?
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