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Accounts Receivable Specialist II

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
Spanish

Other Skills

  • Relationship Building
  • Analytical Skills
  • Teamwork
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • High School Diploma or GED with 3 years of related experience, or an equivalent combination of education and experience.
  • Excellent interpersonal and customer service skills with strong written and verbal communication.
  • Proficient in Microsoft Office and Oracle 11 or 12.
  • Experience working with internal and external customers to resolve issues; ability to analyze and solve problems.

Requirements:

  • Manage the risk of open and unpaid invoices that are 60+ days past due for the assigned region.
  • Contact customers with past due balances to secure payment through payment in full, settlements, or payment plans.
  • Monitor accounts receivable aging reports for assigned accounts and collaborate with sales, billing, and customer service to resolve collection issues.
  • Prepare and forward accounts to be considered for write-off to the Supervisor or Sr. Manager of Accounts Receivable for approval and assist with credit investigation of new accounts.

Job description

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Accounts Receivable Specialist II

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

While this is a remote position, candidates must live within a commutable distance to any Cox Automotive Corporate or Cox Retail location.

The AR Specialists II reports to a supervisor within the Accounts Receivable team and is responsible for managing a portfolio of dealer clients as assigned by their supervisor. In this position, you will be responsible for all credit management and collection efforts for their assigned area. You will build strong relationships with our internal sales force to better engage with clients and provide an exceptional customer experience.

Key Responsibilities:

• Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district.

• Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue.

• Under general supervision, monitors accounts receivable aging reports for assigned accounts.

• Makes calls to customers with past due balances to inquire about payment.

• Works with sales, billing and customer service personnel to resolve accounts with collection issues.

• Sends copies of invoices, credit memos, statements and collection letters to customers and associates.

• Exercises independent judgment in obtaining payments.

• Prepares and forwards accounts to be considered for write-off to Supervisor or Sr. Manager of Accounts Receivable for approval.

• Assists with the credit investigation of new accounts.

• Monitors application of payments to ensure proper application. Responsible for requesting re-application when appropriate.

• Recommends site restriction of delinquent accounts.

Key Factors for Success:

• Work Quality/Attention to detail

• Building Relationships

• Effective Communication

• Teamwork / Collaboration

Qualifications:

Minimum-

  • High School Diploma/GED and 3 years’ experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
  • OR 5 years’ experience in a related field
  • Experience working with internal and external customers to resolve issues
  • Excellent interpersonal and customer service skills
  • Strong written and verbal communication
  • Excellent organizational, problem solving and analytical skills
  • Proficient in PC Skills, including the use of Microsoft Office Suites and Oracle 11 or 12

Preferred-

  • Experience with Manheim and/or Cox Finance is strongly preferred.
  • Oracle Accounts Receivable strongly preferred
  • Bilingual in Spanish preferred
  • Salesforce (SFX) and High Radius experience preferred

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

 

 

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.


 


 

Application Deadline: 05/17/2026

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