Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

CPT Coding Medical Record Management Claims And Litigation Management Health Reimbursement Arrangement Contract Management Medical Abbreviations Debt Consolidation Performance Management Accounts Receivable Compliance Management +8 more

Other Skills

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Action Oriented
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Non-Verbal Communication
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Adaptability
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Resourcefulness
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Results Focused
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Organizational Skills
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Relationship Building

Roles & Responsibilities

High School Diploma or equivalent required.
2–3 years of medical collections experience preferred.
Strong written and verbal communication skills; ability to build positive relationships with payers, peers, and leadership.
Knowledge of medical terminology, CPT and HCPCS coding; proficient in analyzing claims to ensure reimbursement aligns with contractual terms; strong organizational skills and adaptability.

Requirements:

Research unpaid claims, identify root causes of denials, and perform required follow-up actions to ensure timely adjudication.
Identify and take appropriate action for billing secondary and tertiary insurances.
Stay current with applicable third-party payer regulations and requirements; review and apply payer logic as outlined in negotiated contracts.
Prioritize workflow to reduce bad debt and lower days in A/R; document all actions related to account resolution in the patient record.

Surgery Partners, Inc

About Surgery Partners, Inc

Surgery Partners is a leading operator of surgical facilities and ancillary services with more than 180 locations nationwide. We provide exceptional integrated healthcare experiences between our providers and patients. Our diverse company operates multiple types of healthcare services dedicated to improving the quality of care in a convenient and cost-effective manner. Our integrated approach to advancing markets allows for flexibility to provide care on an individualized, local market basis. Whether entering into a new market with surgical facilities, ancillary services or joint ventures with health systems, or furthering an existing market’s growth potential by focusing on base business, in-market development and new service lines, our experience has shown us that no two markets are alike. We see value in individuality. At Surgery Partners, our mission is to enhance patient quality of life through partnership. Surgery Partners is an organization deeply committed to providing quality, compassionate and personalized care, to meet the needs of our diverse patients, employees and physician partners in the communities in which we serve. Our colleagues are critical in achieving that mission. As it truly brings out the best in all of us, Surgery Partners is committed to diversity and inclusion. Our Surgery Partners team is comprised of more than 7,000 employees and 4,600 affiliated physicians, serving more than 600,000 patients annually. Want to work with us? Check out our website for current employment opportunities.

Company type: XLarge

Founded: 2018

Company size: 10001

Website LinkedIn See all jobs →

Job description

Surgery Partners is seeking a detail‑oriented and results‑driven Collector to support our revenue cycle operations!

This is a hybrid position based at our corporate office in Brentwood, TN, with on-site work required Monday through Wednesday.

Duties & Responsibilities:

Research unpaid claims, identify root causes of denials, and perform required follow‑up actions to ensure timely adjudication.
Identify and take appropriate action for billing secondary and tertiary insurances.
Stay current with applicable third‑party payer regulations and requirements.
Communicate payer trends and patterns to management.
Document all actions related to account resolution in the patient record.
Review and apply payer logic as outlined in negotiated contracts.
Prioritize workflow to reduce bad debt and lower days in A/R.
Meet and maintain productivity and quality audit standards.
Perform other duties as assigned by management.

Qualifications:

Education

High School Diploma or equivalent required.

Experience

2–3 years of medical collections experience preferred.

Knowledge, Skills & Abilities

Results‑oriented; thrives in a fast‑paced, high‑energy environment.
Strong written and verbal communication skills.
Ability to build and maintain positive working relationships with payers, peers, and leadership.
Knowledge of medical terminology, CPT, and HCPCS coding.
Proficient in analyzing claims to ensure reimbursement aligns with contractual terms.
Strong organizational skills and ability to adapt to change.

Core Competencies

Agility

Resourcefulness: Quickly adapts to changing circumstances; navigates obstacles effectively.
Manages Uncertainty: Adjusts approach and behavior when situations are in flux.

Bias to Action

Action Oriented: Takes initiative and makes decisions with available information.
Delivering Results: Maintains focus on goals; resilient when facing setbacks.

Customer Focus

Understands internal and external customer needs and values.

Managing Complexity

Distills complex information to its essential components; identifies root causes in problem‑solving.

Conflict Management

Resolves disputes effectively and fairly; remains constructive and respectful during disagreements.

Working Conditions: Normal office environment.

Benefits:

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please

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