Sr. Medical Collector (H)

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 The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Medical Collector to work in Miami, FL. The Senior Medical Collector applies collection practices knowledge to ensure that patient demographic information is accurate and that proper funding source is billed and collected upon in a timely manner. The Senior Medical Collector works with patients, insurances, and physician offices to solve any issues and maximize reimbursements.

 CORE JOB FUNCTIONS                                                                                                                                                                           

• Contacts various payers and patients to collect on outstanding accounts and tracks all calls.

• Identifies patterns of patient and insurance concerns and reports to supervising staff.

• Handles incoming patients’ questions and concerns, and documents them appropriately.

• Prepares reports on items assigned and recommends plans of action.

• Responds to over-the-phone and in-person inquiries from patients and insurance carriers.

• Coordinates the resolution of patient accounts and verifies demographic and insurance information.

• Works on accounts receivables in assigned areas to maximize reimbursement.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

 CORE QUALIFICATIONS 

• High School Diploma or equivalent/relevant experience, certification or license

• Minimum 3 years of relevant experience required

• Refer to department description for applicable certification requirements

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Any relevant education, certifications and/or work experience may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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