Key Facts

Remote From:

Full time

Junior (1-2 years)

English, Ukrainian

Hard Skills

Employee Onboarding Performance Review Internal Communications Content Creation Human Development Employee Engagement HR Operations HR Data Warehouse HR Service Delivery Employee Data Management +11 more

Other Skills

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Microsoft Office
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Problem Reporting
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Communication
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Analytical Skills
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Willingness To Learn
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Proactivity
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Curiosity
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Social Skills

Roles & Responsibilities

6+ months of experience in HR or people-related roles (e.g., Junior HR Manager, Recruiter, Sourcer)
Basic understanding of HR processes and MS Office
Strong communication and interpersonal skills with a proactive, results-driven mindset
Upper-intermediate or higher English and Ukrainian (written and spoken)

Requirements:

Support the employee lifecycle (onboarding, probation tracking, performance reviews, and offboarding)
Maintain HR documentation and ensure data accuracy across systems
Provide first-level HR support to employees and assist managers with engagement, performance tracking, and employee experience
Collect and analyze basic HR data (surveys, engagement metrics) and assist with internal communications and engagement initiatives

Job description

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are looking for a motivated Junior People Partner who is eager to grow in the HR field. In this role, curiosity, strong communication skills, and a willingness to learn are just as important as prior experience.

What you’ll do:

Support the employee lifecycle: onboarding, probation tracking, performance reviews, and offboarding
Maintain HR documentation and employee data accuracy
Assist with implementation and improvement of HR processes and policies
Provide first-level support to employees on HR-related questions
Support managers in team engagement, performance tracking, and employee experience
Help coordinate performance and feedback cycles
Collect and analyze basic HR data (surveys, engagement metrics)
Support internal communications, including announcements, content creation, and maintaining internal channels
Assist with employee engagement initiatives, including events, presentations, and experience & recognition programs

What we’re looking for:

6+ month of experience in HR or people-related roles like Junior HR Manager, Recruiter, Sourcer etc.
Basic understanding of HR processes.
Basic knowledge of MS Office
Experience in organizing and managing engagement activities will be considered a plus
Interest in HR and people development
Upper-intermediate or higher English and Ukrainian (both written and spoken)
Strong communication and interpersonal skills
Proactive mindset and willingness to learn
Good organizational and analytical skills
Bachelor's degree in human resources, Business Administration, Psychology, or a related field will be considered a plus
HR-related certifications or courses will be considered a plus

Why this role is great for juniors:

You will gain exposure to end-to-end HR processes
You will develop both soft skills (communication, coaching) and analytical skills (data, reporting)
You’ll have the chance to contribute ideas and grow in a supportive environment
You’ll work closely with experienced HR and business leaders

We offer: