Junior People Partner at Helpware

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are looking for a motivated Junior People Partner who is eager to grow in the HR field. In this role, curiosity, strong communication skills, and a willingness to learn are just as important as prior experience.

What you’ll do:

• Support the employee lifecycle: onboarding, probation tracking, performance reviews, and offboarding
• Maintain HR documentation and employee data accuracy
• Assist with implementation and improvement of HR processes and policies
• Provide first-level support to employees on HR-related questions
• Support managers in team engagement, performance tracking, and employee experience
• Help coordinate performance and feedback cycles
• Collect and analyze basic HR data (surveys, engagement metrics)
• Support internal communications, including announcements, content creation, and maintaining internal channels
• Assist with employee engagement initiatives, including events, presentations, and experience & recognition programs

What we’re looking for:

• 6+ month of experience in HR or people-related roles like Junior HR Manager, Recruiter, Sourcer etc.
• Basic understanding of HR processes.
• Basic knowledge of MS Office
• Experience in organizing and managing engagement activities will be considered a plus
• Interest in HR and people development
• Upper-intermediate or higher English and Ukrainian (both written and spoken)
• Strong communication and interpersonal skills
• Proactive mindset and willingness to learn
• Good organizational and analytical skills
• Bachelor's degree in human resources, Business Administration, Psychology, or a related field will be considered a plus
• HR-related certifications or courses will be considered a plus

Why this role is great for juniors:

• You will gain exposure to end-to-end HR processes
• You will develop both soft skills (communication, coaching) and analytical skills (data, reporting)
• You’ll have the chance to contribute ideas and grow in a supportive environment
• You’ll work closely with experienced HR and business leaders

We offer:

• Competitive compensation
• Career Development opportunities
• Medical insurance after the trial period
• Possibility to work remotely
• Business hours: Monday - Friday, 10 am - 7 pm or 11 am - 8 pm Kyiv time
• English classes
• Corporate training and parties
• Family environment with an extremely friendly team and unlimited support