This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Our client is a growing multi-location medical aesthetics company operating across several states and focused on delivering high-quality treatments while continuously improving operational efficiency. As the business expands and data complexity increases, the company is investing heavily in AI-driven systems and automation to streamline workflows, improve reporting, and reduce manual processes across departments.
Fully Remote | 9 AM - 5 PM EST
The AI Automation Specialist will design, build, and optimize AI-driven workflows and systems across the organization. This is a highly cross-functional role focused on connecting software systems, automating operational processes, and implementing AI-powered solutions that improve efficiency, scalability, and business visibility.
This role requires someone who can think strategically about systems while also independently executing and deploying solutions. The ideal candidate is highly technical, proactive, and comfortable owning automation initiatives from planning through implementation.
Design and deploy AI-powered agents for internal operations and potential customer-facing use cases.
Build and optimize prompt logic and workflows using platforms such as OpenAI and Claude APIs.
Continuously improve agent performance based on operational needs and business feedback.
Identify and automate repetitive workflows across multiple departments.
Connect and integrate existing systems including CRM platforms, scheduling tools, reporting platforms, and operational software.
Build scalable automation systems using tools such as Make, Zapier, or n8n.
Leverage APIs and webhooks to ensure reliable and seamless data flow between platforms.
Develop automated reporting systems and dashboards to monitor key business metrics.
Ensure accurate and consistent data synchronization across platforms and departments.
Improve visibility into operational performance across locations, services, and teams.
Partner directly with leadership to prioritize automation and AI initiatives across the organization.
Develop and execute a 6–12 month roadmap for automation and AI implementation.
Stay current on emerging AI technologies and continuously improve existing systems and workflows.
Proactively identify operational inefficiencies and recommend scalable solutions.
3–6+ years of experience in automation, systems integration, or technical operations roles.
Proven experience building workflows and automations using platforms such as Make, Zapier, or n8n.
Hands-on experience working with AI tools and APIs including OpenAI and Claude.
Experience working with CRM systems and operational software platforms.
Strong understanding of APIs, webhooks, and system integrations.
Familiarity with data and workflow management tools such as Airtable, Notion, or similar platforms.
Basic scripting knowledge in JavaScript or Python is a plus.
Strong systems-thinking and problem-solving abilities.
Ability to independently own projects from strategy through implementation.
Detail-oriented mindset focused on building reliable and scalable systems.
Adaptable and proactive with emerging technologies and evolving workflows.
Strong communication skills with the ability to translate technical concepts into practical business solutions.
Successful implementation of automation systems that significantly reduce manual workload across teams.
Seamless integration of tools and operational platforms throughout the organization.
Reliable and real-time reporting systems that improve visibility and decision-making.
Ongoing rollout of AI-driven operational improvements across departments.
Clear impact on company efficiency, scalability, and operational performance.
This is a unique opportunity to help build the operational infrastructure of a growing multi-location business focused on innovation and long-term scalability.
The AI Automation Specialist will have significant ownership and autonomy in designing and implementing systems that directly improve operational efficiency and business growth. For someone passionate about automation, systems architecture, and applying AI in practical, high-impact ways, this role offers the opportunity to make meaningful contributions across the organization from day one.
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