Logo for East Side House Settlement

Program Director -UIM

Role overview

Qualifications

  • Experience supervising after-school programs and managing staff (recruitment, onboarding, supervision, and performance evaluations).
  • Strong liaison skills with schools, parents, and community organizations; capacity for coalition building and partnership development.
  • Budgeting and administrative proficiency, including attendance tracking, enrollment reporting, regulatory compliance (DOH SACC, DYCD), and event planning.
  • Ability to develop innovative middle school programming and lead staff development, mentoring, and performance reviews.

Responsibilities

  • Provide oversight and direction for the SONYC after-school program and summer camp, including staff recruitment, onboarding, supervision, and ensuring program quality and targets.
  • Serve as primary liaison with school administration, parents, and community entities; coordinate engagement and communications.
  • Manage administrative duties: attendance tracking, enrollment reporting, budgeting, calendar creation, event planning, and regulatory compliance (DOH SACC, DOH Summer Day Camp, DYCD).
  • Oversee remote engagement: facilitate live and pre-recorded activities, using platforms like Zoom and Google Classroom; monitor participant engagement and safety; conduct wellness checks.

About the company

East Side House Settlement logo

East Side House Settlement

Community Services

East Side House Settlement – one of New York City’s oldest non-profit social service organizations – was established in 1891 on the Upper East Side of Manhattan. In 1962-63 it moved to the Mott Haven neighborhood of the South Bronx, within one of the country’s poorest congressional districts. Still headquartered in the South Bronx, East Side House has expanded its reach to serve residents of surrounding communities in the Bronx and Northern Manhattan. Today, a staff of more than 600 full and part-time teachers, social workers, and other experts serve 10,000 individuals from 28 program locations annually, with a budget in excess of $18 million – a significant percentage of which comes from private philanthropy. Throughout its history, East Side House’s mission has been to help improve lives and enrich the quality of life in the community.

Company details

Company typeSME
IndustryCommunity Services
Company size201 - 500

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Job description

Position

Program Director, UIM  

 

Classification

Non-Exempt, Full Time

 

Salary

$50,000 – $55,000

 

Reports to

Department Director of Community School

 

Location

650 Hollywood Avenue, Bronx, NY 10465

 

Program

Urban Institute of Mathematics

 

 

JOB DESCRIPTION

 
Summary/ Objective

East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. ESH has identified that education is the foundation for economic improvement and through its youth education and technology programs it teaches skills to allow its students and clients to become more self-sufficient and independent. As a community resource the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as an additional way to provide economic support to the community we serve.

 

ESHs Youth After-School Academy, a literacy-focused after school program for students in grades 6 through 8 from high-poverty communities in Bronx, NY. ESH managed After School Programs offer students additional learning time in a fun, engaging, and safe environment. Students are offered a wide variety of activities including homework help, robotics, team sports, karate, dance, and music. Educational methods are used to build and reinforce the skills needed to reach New York State standards for promotion and graduation.

 

Under the supervision of the Department Director of Community School Programs, the Program Director, with latitude for independent judgment, will be responsible for the overall development, implementation, and supervision of the SONYC Afterschool programs. Also, there is an expectation to develop and lead high quality, innovative programming for our middle school participants.

 

Essential Functions

Duties include, but are not limited to the following key activities:

 

Program & Community Development:

  • Provide oversite and direction part-time program staff of SONYC after school program and summer camp
  • Recruit, hire, orient, and develop program staff
  • Provide supervision to all program staff and delivery of services on a day-to-day basis, to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis
  • Responsible for participant recruitment and retention strategies by utilizing the DYCD Connect report
  • Serves as the primary liaison for school administration, parents, and other community entities and constituencies
  • Prepare and evaluate mid-year performance reviews of program staff
  • Work with program staff to improve job performance through ongoing mentoring and coaching, and monthly staff development
  • Facilitate monthly team meetings and ensure that all staff meetings are adequately executed
  • Set, communicate, and enforce clear standards for quality youth development programming
  • Must understand and navigate community culture and dynamic to ensure program quality
  • Participate in ongoing efforts to advocate for program needs via community coalition building and via administering feedback surveys and program assessments
  • Provide and maintain a safe program environment abiding by safety protocols outlined by DYCD, ESH, Office of Child and Family Services, and DOH Safety plan.
  • Seek partnership opportunities and bring in at least three new partners a year to leverage resources to support programs
  • Create quarterly community events, special events, and workshop series
  • Assess program on quarterly to ensure that community needs are met

 

Administrative:

  • Ensure attendance tracking and reporting. Meet contractual requirements regarding enrollment and attendance
  • Respond to all electronic and phone communication within two business days
  • Ensure all DOH School-Aged Child Care and DOH Summer Day Camp regulations and procedures are complied with and conduct a quarterly self-checklist inspection
  • Coordinate and execute all major events and activities along with other ESH's Program Directors
  • Prepare a monthly calendar of events, programs, meetings, and activities
  • Create a budget plan that supports program needs and ensure timely spending
  • Collaborate on cross-borough and agency/ department-wide events and strategic planning efforts
  • Perform other duties as assigned by the Senior Director of After Schools

Remote Engagement:

  • Experience facilitating live and pre-recorded activities
  • Familiarity using web-based platforms to engage participants: zoom, google classrooms, etc.
  • Monitor participant engagement and safety while on live sessions remotely
  • Facilitate wellness checks/calls to families
  • Follow remote working plan, policies & procedures as highlighted by the supervisor
  • Maintain remote/virtual attendance logs & records

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

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Marcus Rivera

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