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Locate Claims Specialist

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Excel
  • Record Keeping
  • Quality Assurance
  • Professionalism
  • Customer Service
  • Detail Oriented
  • Team Building

Roles & Responsibilities

  • Strong data entry and record-keeping skills with high accuracy
  • Proficiency in Microsoft Excel for creating, updating, and maintaining data
  • Experience handling phone and email communications with internal teams and external vendors
  • Familiarity with CRM or customized software applications and ability to learn new systems

Requirements:

  • Initiates telephone requests for information from locate companies
  • Maintains the CMR locate desk email inbox
  • Records claim information via data entry into CMR's customized software applications
  • Creates, updates and maintains damage information utilizing Microsoft Excel

Job description

Essential Functions:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Initiates telephone requests for information from locate companies 
  • Maintains the CMR locate desk email inbox 
  • Reviews acquired documentation for errors and omissions 
  • Creates, updates and maintains damage information utilizing Microsoft Excel 
  • Records claim information via data entry into CMR's customized software applications 
  • Communicates with co-workers, management, locate companies and others in courteous and professional manner

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