Property Field Claims Specialist - Allentown, PA (Remote)

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance is seeking a Property Field Claim Specialist for the Allentown, PA area.  No relocation assistance is offered with this role so you must reside in the nearby area or be willing to relocate at your own expense.  

It is the responsibility of this position to provide superior property claims service to all regions by handling Property and Inland Marine claims, generally with dollar exposures of $25,000 to $100,000. This person will investigate the claim, estimate the property damages, select and deploy experts, obtain appropriate claim documentation, and effect accurate settlement within the prescribed authority and standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Handles property/inland marine claims for assigned region with availability to assist as needed in all other regions.
• Evaluates and settles property-related damages (primarily) between $25,000 and $100,000 (aggregate). This position will occasionally handle losses that exceed $100,000 in aggregate claim value.
• Handles typical Business Income losses.
• This position will join the LLU as part of the corporate catastrophe team. As catastrophe needs arise throughout our claims organization, the PCS will serve as an initial responder for catastrophe claim events within the various regions.
• Responsible for all coverage determinations, negotiations, reserving and settlement within established authority.
• Provides coverage and/or estimating assistance to regional CMS’ as may be required by management.
• Responds to all legal, regulatory or appeals situations or requests.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 75% of employee’s time.
• Handles property/inland marine claims for the assigned region with availability to assist as needed in all other regions.
• Evaluates and settles property-related damages (primarily) between $25,000 and $100,000 (aggregate). This position will occasionally handle losses that exceed $100,000 in aggregate claim value.
• Handles typical Business Income losses.
• This position will join the LLU as part of the corporate catastrophe team. As catastrophe needs arise throughout our claims organization, the PCS will serve as an initial responder for catastrophe claim events within the various regions.
• Responsible for all coverage determinations, negotiations, reserving and settlement within established authority.
• Responds to all legal, regulatory or appeals situations or requests.
• Car travel represents approximately 75% of employee’s time.

Knowledge and Requirements

• Must have the ability to work varying shifts.
• Have knowledge of and proficiency in standard business and claim-specific computer software programs and the ability to keyboard in an efficient and productive manner.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Education and Experience

• College degree preferred.
• Prefer 5 years property claims experience.
• Thorough knowledge of Commercial and Personal Lines coverages and computer-based damage estimating.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.