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US Mortgage Third-Party Vendor Coordinator (WFH) | ZR_1246_JOB

Role overview

Qualifications

  • 2+ years of experience in operations coordination, administration, mortgage support, vendor coordination, logistics, or deadline-driven workflows.
  • Strong written English communication skills.
  • Experience coordinating with external vendors or service providers.
  • Strong organizational and follow-up skills.

Responsibilities

  • Order appraisals, title work, flood certifications, insurance, and related services.
  • Coordinate with vendors and third-party service providers.
  • Track third-party orders and timelines accurately.
  • Monitor ETAs and proactively follow up on delays.

About the company

PeoplePartners Inc. logo

PeoplePartners Inc.

Outsourcing & Offshoring

𝗣𝗲𝗼𝗽𝗹𝗲𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 - 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗢𝗳𝗳𝘀𝗵𝗼𝗿𝗲 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀Our mission is to partner with leaders to scale businesses worldwide, offering tailored offshore solutions that tap into a global talent pool to deliver efficiency and outstanding performance.𝗪𝗵𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝘄𝗶𝘁𝗵 𝘂𝘀?• 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗳𝗼𝗿 𝗛𝗶𝗴𝗵 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲: Handpicked top talent aligns with your specific needs for optimal results.• 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Accelerate your growth with our bespoke offshore teams.• 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗟𝗼𝘆𝗮𝗹𝘁𝘆: We fuel loyalty, promoting high retention rates via unique employee engagement programs.• 𝗨𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗦𝗮𝘃𝗶𝗻𝗴𝘀: Save up to 70% on labor costs with our transparent pricing.• 𝗦𝗲𝗰𝘂𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Leverage our seasoned professionals' advanced tech skills for robust security and seamless delivery.• 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲𝗹𝘀: Embracing a "Remote-First, Client-Centric" approach, we flexibly offer remote, hybrid, or office-based models to match your preferences, championing your needs in the ever-evolving business landscape.• 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: We ensure smooth offshore operations with comprehensive management, administrative support, and regulatory services.PeoplePartners is a global force in shaping the future of work, unlocking growth, and delivering extraordinary results. Are you ready to leverage global talent for exceptional performance and significant cost savings? Partner with us and watch your business transcend borders and exceed expectations. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁:🏢 Level 6 / 316 Adelaide Street Brisbane, Queensland 4000📧 info@peoplepartnersbpo.com📞1300 309 484

Company details

IndustryOutsourcing & Offshoring
Company size201 - 500

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Job description

This is a remote position.

US Mortgage Third-Party Vendor Coordinator (Remote | Night-shift)

About PeoplePartners
  • At PeoplePartners, we believe great work starts with great people.
  • We’re a Great Place to Work certified company that connects talented professionals with growing global businesses that value skill, ownership, and career growth. Our people-first culture is built around collaboration, trust, and creating opportunities where individuals can thrive professionally while working with high-performing international teams.
  • We’re currently hiring on behalf of one of our amazing US mortgage clients for a highly organized professional who enjoys coordination-heavy work, thrives in fast-paced environments, and takes pride in keeping operations moving smoothly behind the scenes.
Role Overview
  • As a US Mortgage Third-Party Vendor Coordinator, you’ll manage and track all third-party services required throughout the mortgage process, including appraisals, title work, flood certifications, insurance, and vendor coordination.
  • You’ll be responsible for ensuring orders are placed quickly, tracked accurately, and proactively followed up before delays impact loan progress. This role requires strong organization, communication, and follow-through across multiple systems and stakeholders.
  • You’ll work closely with vendors, loan teams, and internal stakeholders to help keep files progressing efficiently toward underwriting and closing.
Key Responsibilities:
  • Order appraisals, title work, flood certifications, insurance, and related services.
  • Coordinate with vendors and third-party service providers.
  • Track third-party orders and timelines accurately.
  • Monitor ETAs and proactively follow up on delays.
  • Maintain organized records and update systems in real time.
  • Facilitate communication between vendors, loan teams, and stakeholders.
  • Support appraisal scheduling and property access coordination.
  • Escalate issues, delays, or risks when necessary.
  • Ensure files continue progressing toward underwriting and closing.
  • Manage multiple active orders and priorities simultaneously.


Requirements

Required Qualifications (Must-Have):
  • 2+ years of experience in operations coordination, administration, mortgage support, vendor coordination, logistics, or deadline-driven workflows.
  • Strong written English communication skills.
  • Experience coordinating with external vendors or service providers.
  • Strong organizational and follow-up skills.
  • Ability to manage multiple concurrent tasks and deadlines.
  • Comfortable working across multiple systems and platforms.
  • Stable internet connection and remote work setup.
  • Availability during US Eastern business hours.
Nice-to-Have:
  • Mortgage processing or mortgage operations experience.
  • Experience with appraisal coordination.
  • Familiarity with Loan Origination Systems (LOS).
  • Exposure to title coordination or compliance-driven environments.
  • Understanding of TRID and loan disclosures.
  • Knowledge of FHA, VA, and conventional appraisal requirements.
  • Experience with Airtable or workflow tracking tools.
Why Join PeoplePartners
  • At PeoplePartners, you’ll join a collaborative remote team that values accountability, communication, and operational excellence.
  • You’ll have the opportunity to work with international mortgage teams, strengthen your coordination and operations expertise, and contribute to a fast-moving environment where organization and follow-through truly make an impact.
  • We’re looking for professionals who enjoy structured workflows, take ownership seriously, and thrive in roles where reliability and proactive communication matter every day.
Work Details:
  • Work Setup: Fully Remote / Work from Home.
  • Schedule: Monday to Friday.
  • Working Hours: Day-shift - EST
  • Employment Type: Full-time
Ready to Apply? If you’re organized, proactive, and enjoy keeping fast-moving operations running smoothly behind the scenes — apply now through PeoplePartners.

Benefits

  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday/Anniversary/Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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