Porch Warranty - Sales Representative

Job Title:  Sales Representative

Location: Colombia  

Workplace Type: Remote   

This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.

Job Summary  

The future is bright for the Porch Group, and we’d love for you to be a part of it as a Sales Representative

In this role the Warranty Specialists will call existing, previous and customer shopping for a home warranty that will cover the repair or replacement of homeowners' most vital home systems and appliances. As well as customers who have received a flyer, email, or postcard with a micro-warranty promotion. 

What You Will Do As A Sales Representative

• Upsell additional services to existing customers. 

• Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option. 

• Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution. 

• Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products. 

• Manage and document the sales process in our CRM tool. 

• Make outbound calls from our calling queue  

• Manage and document the sales process in our CRM tool  

• Evaluate consumer’s financial needs and identify where our services can help  

• Use a script to help guide each call and sell our service 

What You Will Bring As A Sales Representative

• 1-2 years of sales experience selling products/services over the phone or face-to-face. 

• Previous experience selling home warranties or auto warranties is a plus. 

• Strong verbal and written communication skills (English language proficiency). 

• Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email. 

• Familiarity with CRM tools like Salesforce. 

• Proficiency in Microfost Office Suite

• Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload   

What You Will Get Supporting Porch Group  

• Quick recruitment process through video calls. 

• Monthly salary: COP  2,250,000.00

• Monthly incentive: COP 810,000.00 according to results

• Training: paid initial training, as well as ongoing training to help you develop in your role and career.

• Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!  

• Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!  

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