Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Marketing Business Operations Meeting Facilitation Concept Analysis KPI Reporting Cross-Functional Collaboration Standard Operating Procedure Budget Management Service Development Talent Acquisition +6 more

Other Skills

•
Strategic Planning
•
Communication
•
Team Building
•
Mentorship
•
Problem Solving

Roles & Responsibilities

10+ years of operational experience in the restaurant and/or hotel industry, ideally with large-scale or multi-unit operations
5+ years in a supervisory leadership role
Bachelor's degree in Hospitality Management, Restaurant Management, Business Administration, or related field, or equivalent progressive experience
Ability to travel up to 70%, with flexibility to work evenings and weekends as required

Requirements:

Provide strategic leadership and oversight for F&B operations across the portfolio, ensuring consistency in quality, service, and guest satisfaction
Collaborate with hotel and regional leadership, owners, and property teams to develop and implement resources, tools, standards, and programs across Restaurants + Bars, Culinary, and Meetings + Events
Lead product and service development, driving operational excellence and ensuring the highest standards across culinary, bar, service, programming, and event operations
Drive talent development by leading recruiting, training, onboarding, and retention initiatives, while mentoring and inspiring the next generation of F&B leaders

Pyramid Global Hospitality

About Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

Founded: 2018

Company size: 10001

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Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and opportunities abound! What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

What you will have an opportunity to do:

Corporate Director of Food & Beverage

POSITION SUMMARY

We are seeking a creative, business-savvy, and passionate Corporate Director of Food & Beverage to lead operational and financial performance, as well as strategic F&B initiatives, across an exciting portfolio of branded and independent hotels and resorts.

This individual will be an innovative thinker with a proven track record of leading high-performing teams and creating compelling restaurant, bar, and event operations. The successful candidate will combine operational expertise with the ability to inspire and mentor teams, serving as a teacher, coach, and cultural champion across the portfolio.

Reporting to the Vice President of Food & Beverage, this role will partner closely with the senior leadership team, regional Vice Presidents, and property leaders to deliver excellence and drive results.

ESSENTIAL FUNCTIONS

Provide strategic leadership and oversight for F&B operations across the portfolio, ensuring consistency in quality, service, and guest satisfaction.

Collaborate with hotel and regional leadership, owners, and property teams to develop and implement resources, tools, standards, and programs across Restaurants + Bars, Culinary, and Meetings + Events.

Lead product and service development, driving operational excellence and ensuring the highest standards across culinary, bar, service, programming, and event operations.

Guide performance by analyzing financial results, implementing cost-control measures, and creating strategies that optimize efficiency, revenue growth, and profitability.

Support properties with concept development, repositionings, renovations, and openings, including beverage programming, marketing, and guest-focused activations.

Drive talent development by leading recruiting, training, onboarding, and retention initiatives, while mentoring and inspiring the next generation of F&B leaders.

Provide leadership and support for conferences, corporate meetings, events, and other portfolio-wide initiatives.

Stay ahead of industry trends and consumer behaviors by engaging in research, workshops, and professional development; apply best practices to continuously elevate operations and guest experiences.

Actively engage, develop, and inspire F&B teams through leadership development and mentorship programs.

SUPERVISORY RESPONSIBILITIES

The Corporate Director will support and guide property-level and regional leadership teams. Responsibilities include interviewing, training, onboarding, and coaching leaders and employees, while mentoring teams to deliver financial results, elevate guest experiences, and ensure the highest quality and creativity in food and beverage offerings. This role will also provide guidance, value, and support to teams—helping them thrive and succeed across the portfolio—while contributing subject matter expertise during development initiatives and ownership presentations.

QUALIFICATIONS

Minimum of 10 years of operational experience in the restaurant and/or hotel industry, ideally with large-scale or multi-unit operations.

Minimum of 5 years in a supervisory leadership role.

Bachelor’s degree in Hospitality Management, Restaurant Management, Business Administration, or related field preferred; equivalent progressive experience considered in lieu of degree.

Ability to travel up to 70%, with flexibility to work evenings and weekends as required.

Deep understanding of food and beverage culture, including trends, guest behaviors, and emerging opportunities.

Proven success in building strong relationships with property operators, ownership groups, and vendor partners.

Experience in strategic planning and execution, with demonstrated cross-functional collaboration.

Strong presentation and communication skills, with the ability to articulate solutions in a clear, compelling manner.

Highly organized, with the ability to manage multiple priorities and projects simultaneously.

Self-starter with strong problem-solving skills and the ability to work independently.

What are we looking for?

Compensation:

$160,000

$190,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.